Five fingers for a structured speech. Five-finger speech structure.

Five fingers for a structured speech. 5-finger speech structure.

How to structure your speech
Hand

5-finger speech structure

 

A good reason for speaking; a specific message has to be communicated. In practice, however, it happens far too often that in the end, it is not clear to the listener what it was about. Whether in speeches, presentations, or conversations, listeners very often ask themselves what it was all about.

It is usually because speakers have not thoughtfully structured their speech and have not prioritized the content. How about a hint to make it more effective?

It is better to structure your speech in such a way that the listeners clearly understand what you intended to convey to them at the end. This requires appropriate preparation. However, there is not always a lot of time available for this. Then, for example, the 5-finger speech structure can be very helpful. Here you can learn how.

How to structure speeches with the five-finger speech format

 

If the audience does not understand the intended message at the end of a speech, it is usually because speakers have not thoughtfully structured their speech and have not prioritized the content.

It is much better to structure speeches in such a way that the audience clearly understands what you wanted to convey to them at the end. This requires appropriate preparation. However, there is not always much time available for this. In meetings, for example, spontaneity is required. It is good to know that the 5-finger speech structure can also be very helpful for impromptu speeches. Here you can learn how.

 

 

 

The five-finger speech structure step by step

 

It’s a very simple procedure. Each finger of a hand represents a step. So you always have the order of your argumentation in your hand:

 

 

1. The thumb

 

The thumb is expressing the “status quo”. Give an overview of the actual situation. Describe the general conditions and possible consequences.

What is positive about it and what opportunities are associated with it. Where are changes urgently needed and what risks are identifiable.

What happens if no changes are made. Make sure that the meaning of the following statements is understood. If the audience is not concerned, the necessary willingness to become active is lacking.

 

 

 

2. The index finger

 

The index finger points to the target. When expressing the goal, orientate yourself on the SMART model and do not confuse it with the benefit.

As a reminder of the characteristics of SMART goals, you can read the article “Rather SMART goals than unfulfilled wishes. SMART goals make life easier.

 

 

 

3. The middle finger

 

The middle finger describes the way, the implementation, how the goal is achieved. Which measures are necessary to achieve the desired result.

Helpful questions for you:

  • Who can make what contribution to the achievement of the goal?
  • When should the goal be reached?
  • Where will what be necessary?
  • How should the goal be achieved?
  • What resources are required and where do they come from?

 

 

 

4. The ring finger

 

The ring finger stands for the benefits. Describe the specific benefits that the goal you are aiming for and the solution you are presenting have for the audience. Describe how the situation will change positively in the short, medium, and long term.

 

 

 

5. The little finger

 

The little finger is dedicated to the call to action.

At the end of your speech, describe the first step, which is easy to perform, and the corresponding concrete call to action. It should be neither too small nor too large. If it is too big, the project will not be set in motion. The speech ends with the appeal.

 

 

 

Conclusion

 

The five-finger speech structure is a practical and effective method of giving speech a form. It is easy to learn and memorize.

Preparation of important speeches and presentations

 

Those who do not speak are not heard and even those who speak up are not always successful. There are a few more steps that need to be mastered.

Do you want to convince with your message and also as a personality? Then I will help you to prepare your speeches and presentations. You determine the scope. At least I recommend a test run with professional feedback for you and your message. Then you will know how you and your content are perceived, what you should do and what you should leave out, where there is potential. Why do you want to get such helpful feedback so late after your real performance? Then it is too late for adjustments. Benefit from the advantage. My definition of luck: Preparation meets opportunity.

You can best estimate for yourself where the effort is worthwhile concerning the expected benefit. Here you will find the fees for my support (communication, psychology, language, structure, voice, body language, storytelling, rhetorical means, media such as PowerPoint and Co., etc.)

You are not in Berlin right now? Then choose meetings with me via telephone or video support. Whereby there are quite good reasons for a trip to Berlin.

By the way, many people suffer from such intense stage fright in front of an audience and therefore their performance lags behind their possibilities. Too bad, because with my help performance in a good condition is possible. Just in case...

A good start: Professional feedback with recommendations for improvements

 

How convincing are you and your messages in speeches and presentations? How good are you in the 111+ most important presentation skills? I have been analyzing speeches since 1998. After evaluating 14,375 speeches and presentations, I can tell you very precisely what has which effect on which audience. Let me give you the feedback that will help you get ahead. You will receive essential feedback and recommendations, as well as the impulses you need to convince your audience in concrete situations.

Are you interested? Then you will find here the information on feedback with recommendations for improvements of speeches and presentations.

Just ask me personally

 

Please post any questions that may interest other readers in the comments. Are you looking for professional support?

If you are interested in coaching, training, or consulting, for organizational questions and to make an appointment, you can reach me best by e-mail (mail@karstennoack.com). You can reach me by telephone at +49(0)30 864 213 68 and mobile phone at +49(0)1577 704 53 56 from Monday to Thursday from 9:00 to 18:00. Most of the time I am in sessions, so please leave a message with your phone number in Germany, then. Please remember to be very specific about the reason for your call. I will call you back as soon as possible. The privacy policy can be found here.

Transparency is important. Therefore you will find answers to frequently asked questions already here, for example about me (profile), the services, the fees, and getting to know me. If this suits you, I look forward to working with you.

P.S.

 

Did you know the five-fingered speech structure? How do you structure your speeches and presentations, how do you structure your talks?​

Great Ideas Need Wings As Well As Landing Gear And...

This article is a short excerpt from the more comprehensive course materials my clients receive in group or individual training or coaching.

Published: March 6, 2015
Author: Karsten Noack
Revision: May 29, 2021
Translation: ./.
German version: https://www.karstennoack.de/redestruktur-hand-finger/
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#3487

17 tips for facial expressions in speeches and presentations

17 tips for facial expressions in speeches and presentations

What public speakers should know about facial expressions
Facial expression

The importance of facial expressions in public speaking

 

When the topic of body language appears in presentation skills training, the question comes up “Where to put my hands while speaking?”

Mimic is discussed rarely, if at all, with the hint of having a smile on your face. This is a pity because facial expressions can support the message. When facial expressions aren’t right, they can cause damage. What does not fit the personality and role of the speaker is unintentionally funny, damages credibility, and distracts.

This article deals with what it is worth paying attention to as a speaker concerning facial expressions.

Body language, facial expressions, and public speaking

 

In addition to the content of the speech, as a verbal part, the way of presentation and the non-verbal behavior are of particular importance. These include gestures, eye contact, eye direction, body tension, leg posture, volume, intonation, and, often forgotten, pauses. Pauses before a message produce tension and after a message, they let the message work. In modern rhetoric, facial expressions have become less important than in the past. A facial expression that is too pronounced quickly has a theatrical and posed effect on the audience.

 

 

 

So facial expressions are no longer important?

 

Mimic is still important because public speakers who want to convince have to be authentic. And that includes lively facial expressions. Instead of orienting the facial expressions to Asian theatre masks or the pantomime from the pedestrian zone, Method-Acting delivers better results. If you mean what you say, this also includes the corresponding emotional states. If you experience inwardly with all your senses what you verbalize, then your face provides the appropriate facial expression anyway. At least as long as you haven’t stopped it with nerve poison against wrinkles.

Leave that deadpan expression to poker players and some politicians. A good presenter realizes that appropriate facial expressions are an important part of effective communication. Facial expressions are often the key determinant of the meaning behind the message. The audience is watching a speaker’s face during a presentation. When you speak, your face tells more clearly than any other part of your body about your attitudes, feelings, and emotions.

17 tips for facial expressions in your speeches and presentations

 

Your impact as a speaker depends heavily on your body language. You probably have control over the words you speak, are you sure you have control over what you say with your body language?

 

 

 

1. Authentic, authentic, authentic

 

Effective body language supports the message and conveys a strong image of the speaker. Anything that does not fit the personality and role of a public speaker and the message will unintentionally appear funny, damage credibility, and distract from content and message. Those who mean what they say can automatically display the appropriate facial expressions. This is a frequent topic in my presentation training. Few speakers know how they affect the audience. Professional analysis is very revealing here.

 

 

 

2. Smiling is contagious

 

Unfortunately, many people lose their lively facial expressions under the pressure of speaking in front of an audience. Their faces solidify into a mask. Free your face right at the beginning. For example, when you are welcoming the audience, smile!

With a smile or even a laugh, it is easier to build a bridge with other people. This looks open and friendly. A real smile comes from within and is based on the right mental attitude and not on a mask. Such a permanent grin looks different from a real smile, which is called a Duchenne smile. The Duchenne smile is named after Guillaume Duchenne, a French anatomist who studied many different expressions of emotion, focusing on the smile of pure enjoyment. He identified the facial movements that make this genuine smile different from artificial types of smiles. A Duchenne smile is a natural smile of enjoyment, made by contracting the zygomatic major muscle and the orbicularis oculi muscle. In my words; the mouth, the eyes, and the wrinkles around the eyes are involved, and smile, the cheeks lifting.

 

 

 

3. Emotions

 

It is the presenter’s connection to the words that can bring them to life for the audience. Experience inwardly intensively what you want to convey and the facial expressions will reflect it. Less is more! Please do not grimace.

 

 

 

4. Lead with your gaze

 

The audience will register where you’re looking. In this way, you can direct the attention of the audience with your gaze. Look where the audience should look.

And be careful with misunderstandings. If you keep looking at the door, it will look as if you would like to escape.

 

 

 

5. Eye contact is connecting

 

If they don’t fit, they can undermine any of your words.

Good speakers know how important facial expressions are. Effective presenters engage one person at a time, focusing long enough to complete a natural phrase and watch it sink in for a moment. With a smile, they convey appreciation to the audience.

Keep looking at all faces, be attentive. Return a smile. Use clues such as a frown as an occasion to repeat or inquire about a statement in other words.

 

 

 

6. Pulling up the corners of your mouth on one side

 

Some facial expressions can irritate. One-sided lifting of the corners of the mouth can be interpreted as a sign of superiority and the speaker is then accused of arrogance or cynicism.

 

 

 

7. Enduring smile

 

A permanent smile seems artificial, complacent, or even debilitating. Speakers don’t do themselves any favors.

Such behavior is reminiscent of bad show presenters or used car salesmen from US films. If you smile without a break, you make your counterpart suspicious. Beware of bad facial expressions, i.e. a superimposed smile.

If there are moments during your speech when you want to make the audience think, then that doesn’t fit. When you put on an artificial smile, nobody takes you seriously.

 

 

 

8. A tense jaw

 

Someone who presses their teeth vigorously against each other may look angry and aggressive or at least cramped.

 

 

 

9. Smiling and showing teeth

 

What is more common in the USA is irritating in Germany, for example, than piranha smiles. Superficiality and an unfair sales mentality are easily assumed.

 

 

 

10. Grasping the nose or the mouth

 

Do not touch your nose, mouth, or chin during your speech. This is a classic sign of insecurity and is quickly perceived as negative by your audience.

Since Pinocchio this has been considered a sign of lies and why should you voluntarily sow doubt?

 

 

 

11. Other delicate facial expressions

 

In my articles, body language soothes or harms in delicate situations and 12 tips on how to promote confidence through body language you will find advice on how body language can help and how it can hurt.

 

 

 

12. Adapt your facial expressions to the size of the group.

 

As your audience grows, your facial expressions should become more pronounced. If the audience in the last row is not able to read your face, your facial expression will be perceived as a neutral expression and thus as your lack of interest.

 

 

 

13. Explore the effect of facial expressions

 

The facial expression usually has a small part in the presentation, which is why its role tends to be underestimated. It plays an important role in convincing the speaker and the message. It is worth exploring the impact.

 

Using all the various muscles that precisely control the mouth, lips, eyes, nose, forehead, and jaw, the human face is estimated to be capable of more than 10,000 different expressions. Explore different ways to use facial expressions. Start with the most common facial expressions and emotions.

There are seven universally recognized emotions shown through facial expressions:

  • anger
  • disgust
  • contempt
  • fear
  • happiness
  • sadness
  • surprise

 

Regardless of culture, these expressions are the same all over the world. They may differ in intensity.

 

 

 

14. Observe your audience

 

Just as your facial expressions provide insight into your emotions, your audience’s facial expressions provide insight into their emotional world.

Read the facial expressions of your audience. If the audience’s expressions are expressionless, for example, there is a possibility that they are intellectually elsewhere because they are bored. Or their facial expressions convey joy and excitement or they are eagerly receptive or…

By reading your audience’s facial expressions, you are better able to make spontaneous decisions and adjustments to capture attention.

 

 

 

15. Using a lectern or manuscript

 

Wherever your speech manuscript is located, whether as a pile of paper on the lectern or as key point cards in your hand, always avoid looking at the notes all the time. Learn from me how to keep in touch with the audience.

 

 

 

16. Practice, practice, practice

 

As with any presentation skill, facial expression requires practice to develop it to be both authentic and effective. Presenters who care deeply about their message tend to use their entire bodies to support the message.

Practice your presentation and the things you have experienced with me in front of a mirror to concentrate exclusively on your facial expressions during a rehearsal. While practicing in front of the mirror, see if your facial expressions convey the mood you want to create. If your face isn’t showing any emotion, stop, refocus, and do it again. This will help you to explore your expression playfully. The best way to do this is with professional support.

 

 

 

17. Support

 

As a professional speech coach, I will not practice masks with you but will point out potential misunderstandings and promote corresponding situations from within.

Preparation of important speeches and presentations

 

Those who do not speak are not heard and even those who speak up are not always successful. There are a few more steps that need to be mastered.

Do you want to convince with your message and also as a personality? Then I will help you to prepare your speeches and presentations. You determine the scope. At least I recommend a test run with professional feedback for you and your message. Then you will know how you and your content are perceived, what you should do and what you should leave out, where there is potential. Why do you want to get such helpful feedback so late after your real performance? Then it is too late for adjustments. Benefit from the advantage. My definition of luck: Preparation meets opportunity.

You can best estimate for yourself where the effort is worthwhile concerning the expected benefit. Here you will find the fees for my support (communication, psychology, language, structure, voice, body language, storytelling, rhetorical means, media such as PowerPoint and Co., etc.)

You are not in Berlin right now? Then choose meetings with me via telephone or video support. Whereby there are quite good reasons for a trip to Berlin.

By the way, many people suffer from such intense stage fright in front of an audience and therefore their performance lags behind their possibilities. Too bad, because with my help performance in a good condition is possible. Just in case...

A good start: Professional feedback with recommendations for improvements

 

How convincing are you and your messages in speeches and presentations? How good are you in the 111+ most important presentation skills? I have been analyzing speeches since 1998. After evaluating 14,375 speeches and presentations, I can tell you very precisely what has which effect on which audience. Let me give you the feedback that will help you get ahead. You will receive essential feedback and recommendations, as well as the impulses you need to convince your audience in concrete situations.

Are you interested? Then you will find here the information on feedback with recommendations for improvements of speeches and presentations.

Just ask me personally

 

Please post any questions that may interest other readers in the comments. Are you looking for professional support?

If you are interested in coaching, training, or consulting, for organizational questions and to make an appointment, you can reach me best by e-mail (mail@karstennoack.com). You can reach me by telephone at +49(0)30 864 213 68 and mobile phone at +49(0)1577 704 53 56 from Monday to Thursday from 9:00 to 18:00. Most of the time I am in sessions, so please leave a message with your phone number in Germany, then. Please remember to be very specific about the reason for your call. I will call you back as soon as possible. The privacy policy can be found here.

Transparency is important. Therefore you will find answers to frequently asked questions already here, for example about me (profile), the services, the fees, and getting to know me. If this suits you, I look forward to working with you.

P.S.

 

What do you pay attention to in facial expressions during conversations, speeches, and presentations?

Presenters who care deeply about their message tend to use their entire bodies to support the message. - Karsten Noack

This article is a short excerpt from the more comprehensive course materials my clients receive in group or individual training or coaching.

Published: June 27, 2019
Author: Karsten Noack
Revision: October 6, 2021
Translation: ./.
German version: https://www.karstennoack.de/rhetorik-mimik-koerpersprache/
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#124710

Narcissists and feedback

Narcissists and feedback

Dealing with difficult personalities
Difficult personalities

Narcissists and feedback

 

People make mistakes and can learn from them. With narcissists this is unlikely. Even to harmless and cautious feedback, narcissists respond as if it were harsh inappropriate criticism. They react offended and insulted because this could damage their self-image. At least inwardly they react angrily. However, anger can also easily lead to significant aggression.

Feedback and narcissists

When you express criticism to narcissists, they experience it like a massive physical attack. For narcissists, it feels like the destruction of their person. Depending on the relationship and context, the reaction is usually very exaggerated. This happens sooner or later. Sometimes the response can happen even much later when you no longer expect it. It can be overt or covert. However, one result is quite certain: narcissists do not forget even accidental attacks. They want revenge at any price.

 

 

 

Is it worth it?

 

Even from your point of view, harmless and constructive feedback will be resented by narcissists. They perceive something like this as an insult and take it personally. So, be careful and exercise extreme tact and sensitivity, just as a bomb disposal expert would.
Before you address issues, think about whether you want to do this despite the risks. Insight is usually not to be expected from narcissists. Depending on the situation, you should at best expect hypocritical insight, excuses, blame, or emotional reactions such as outbursts of rage.

 

 

 

Emotional reactions

 

Stay calm during outbursts of rage by narcissists. It is part of the preferred behavioral repertoire of narcissistic personalities. Such people know how to manipulate others. Learn to recognize their manipulation techniques.

 

 

 

Caution

 

If, despite the risks, you dare to criticize a narcissist, then wrap it up well. Feed narcissists with a lot of acceptable praise. The subsequent criticism should be given in small doses. Do you find this exhausting? So do I!

In any case, there is one thing you can forget about: changing narcissistic personalities. You won’t bring them to insights or establish a relationship at eye level. These are pointless attempts.

Help in dealing with narcissists (no legal advice!)

 

If you wish professional support for your decision-making, communication, or because you suffer emotionally from narcissists, then we can arrange an appointment.

Either you come to me in Berlin or we organize a telephone meeting or use the Internet with a video conferencing system. All these possibilities work very well and have already helped many people.

It's urgent? Thanks to an immediate bank transfer, it is also possible to organize sessions at short notice, often even on the same day.

In any case, you can orient yourself by reading the list with fees. Often a telephone call of 60 minutes is enough.

Every day, I get many inquiries. Some have only one question, others send long question lists, some even call me at night. As much as I would like to help voluntarily, my calendar doesn't allow that anymore. I know, that not everyone has the financial means for professional help. You can then at least use the comment function to discuss issues with other people. Sometimes I also answer questions in the comments. However, the day is full at some point and I ask for your understanding. I am aware of the psychological strain that often results from contact with narcissists.

Preparation of important conversations and negotiations

 

Communication can be very easy. But often it is not. Sometimes we say things and then later notice from the reaction of our conversation partners that they seem to have spoken to someone completely different. I didn't say that with the best will in the world. - Or did I say that after all?

More or less consciously, conversations are about convincing other people of something - be it a special offer, your personality, a perspective, or a necessity. If this doesn't happen fast enough and above all not exactly to the point and descriptively, the person we are talking to quickly loses interest, and we lose the hoped-for opportunity. — Conversation failed.

You can let me support you in the preparation of your conversations and negotiations (to be on the safe side: no legal advice!). Find out how you and your message are perceived (arguments, body language, language, voice, and much more). I will familiarize you with effective tools and communication strategies. Develop your psychological skills, learn to stay calm, act confidently, remain authentic, and finally convince.

Just ask me personally

 

Please post any questions that may interest other readers in the comments. Are you looking for professional support?

If you are interested in coaching, training, or consulting, for organizational questions and to make an appointment, you can reach me best by e-mail (mail@karstennoack.com). You can reach me by telephone at +49(0)30 864 213 68 and mobile phone at +49(0)1577 704 53 56 from Monday to Thursday from 9:00 to 18:00. Most of the time I am in sessions, so please leave a message with your phone number in Germany, then. Please remember to be very specific about the reason for your call. I will call you back as soon as possible. The privacy policy can be found here.

Transparency is important. Therefore you will find answers to frequently asked questions already here, for example about me (profile), the services, the fees, and getting to know me. If this suits you, I look forward to working with you.

P.S.

 

What experience have you had with narcissists?

This article is a short excerpt from the more comprehensive course materials my clients receive in a group or individual training or coaching.

Published: January 2, 2012
Author: Karsten Noack
Revision: September 25, 2020
Translation: ./.
German version: https://www.karstennoack.de/zu-ist-zuviel-umgang-mit-narzissten/
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T: RR
#339

18 tips to increase your assertiveness

18 tips to increase your assertiveness

This will improve your assertiveness
This will improve your assertiveness

Assertiveness

 

Learn how to gain and apply assertiveness. In this article you will get 18 recommendations for more assertiveness in private and professional life.

What is assertiveness?

 

Assertiveness is a type of behavior that is used to express one’s needs in a healthy, prosocial manner. Being assertive can be beneficial in a variety of social settings, although there can also be consequences of being excessively assertive.

Being assertive won’t come easy to everyone. Some people are naturally more assertive than others. If you aren’t, you can learn to be assertive fairly easily.

 

 

 

Assertiveness and persuasiveness

 

Assertiveness depends on persuasiveness. What needs to be convincing is inseparably linked to the person who wants to realize his or her intentions. Besides the quality and attractiveness of the offer, its compelling presentation is also important. How we are perceived has a great impact on our assertiveness and is a major factor in determining whether we can gain trust and support or whether we will be met with resistance. This applies not only in the professional context but also in the private sphere.

 

 

 

Strengthen your assertiveness with these 18 tips

 

There are many ways to strengthen your assertiveness: charisma, technical and social skills, rhetorical and communicative abilities as well as negotiating skills all have a positive effect. Experiences also play a major role, although they take some time to mature as a personality. Other factors can be learned, especially non-verbal communication. And here are 18 tips:

 

 

 

1. Know yourself

 

If you know yourself, your strengths, weaknesses, values and priorities, goals, or even vision, your role, it is much easier.
It is a lifelong task to deal with fundamental questions and to practice self-reflection. It is worth it!

Healthy self-assurance is based on self-confidence and self-awareness, i.e. the knowledge of personal characteristics, strengths and potentials, experiences, and expectations of self-efficacy. This is reflected in consistent perception, thinking, and acting.

 

 

 

2. Clear goals

 

Clarify your goals and priorities for yourself and then deliver clear messages. If you do not fully understand your goals, it will be difficult to communicate them. But this is exactly what is required.

It is important to have manageable goals over a foreseeable period that are pursued consistently. Afterward, check how the goal has been achieved and what can be learned.

Achieving small goals boosts self-confidence and encourages you to face new challenges, thus improving your assertiveness over time.

 

 

 

3. Remain loyal to your values

 

Assertive people need not be ruthless egoists.

Even if you have the power to assert something in the event of resistance or to disregard recognized values, you would rather remain true to yourself. Otherwise, it will be a superficial victory. The end does not justify the means!

 

 

 

4. Dealing with those who think differently

 

If you want to push something through, you have to expect rejection as soon as it causes changes for others. This is not only the case when it comes to actual change, but also the presumed effects and intentions. Put yourself in the perspective of other people.

Transparency and credibility can prevent or at least reduce resistance. Remember that the meaning of a message is ultimately determined by the recipient. Therefore, an appropriate form of communication should be chosen to minimize the probability of misunderstandings.

Don’t get drawn into slinging matches, even if the other person gets angry. Stay calm. Listen to what the other person is saying. You can empathize with someone else’s feelings without necessarily agreeing with him or her and giving in to the other point of view. If a point of view is tenable, there are convincing, reasonable arguments for it. Then it is also possible to point out the advantages.

Aggressiveness, on the other hand, is an indication that your issues have not been clarified.

Concentrate on finding a solution to a problem rather than trying to win the argument.

 

 

 

5. Pressure compared to openness

 

Pressure produces counter-pressure, this principle is known from physics. However, this principle can also be applied to communication. The one who asserts himself at any cost makes his counterpart an opponent and evokes rejection, even if the result would be beneficial to others. If, on the other hand, you demonstrate that you only use your power when it is really necessary, you allow your counterpart to participate in the process and thus reduce resistance.

 

 

 

6. Mental balance

 

We constantly reveal information about ourselves. Body language signals, in particular, convey whether one believes in what he says. This is particularly relevant in negotiation situations, in which interlocutors usually observe each other closely and critically question the motives of the others. In such moments, thoughtless body language makes you vulnerable. But it expresses what is going on inside us.

Assertiveness requires a convincing appearance. Those who have lost their mental balance find themselves in a state of imbalance. In that case, you have less access to the resources otherwise available.

Therefore, it is important to train to restore the inner balance as quickly as possible when it has been lost. In emotionally emotional moments, for example in situations that are perceived as an attack, we usually react quickly without thinking about the consequences.

The better I know myself and my priorities, the easier it is for me to say “No!” confidently. Those who know themselves and their weaknesses are more autonomous, pay more attention to themselves and their concerns, and communicate more confidently.

7. Inappropriate reactions

 

An important first step is learning what assertiveness is and what it looks like, as well as the difference between assertiveness and aggression. The likelihood that the first reaction is also the best possible decreases with the degree of negative emotional content. Especially in the case of anger, it is advisable to regain balance and act after the anger is gone. An appropriate, possibly even benevolent reaction conveys sovereignty, increases one’s status, and thus also one’s assertiveness. On the other hand, those who act harshly are accused of weakness and insecurity. Even constant yielding is not sensible: it results in discrimination, weakens one’s reputation and the assertiveness is lost. However, those who always assert themselves are accused that it is not about the object, but only about personal success.

In addition to those two extremes, some alternatives aim to take responsibility and show commitment to oneself and one’s cause. The focus should be on convincingly representing one’s interests and personal values, while at the same time inviting the other person to take part in a joint project. To do this, it is necessary to appreciate the opinions of others as well as to deal with resistance. This reflects the whole appearance and especially body language.

 

 

 

8. The role of body language

 

Non-verbal communication plays a major role in many aspects, although too little attention is often paid to it. While arguments are usually well-prepared, body language is usually left to coincidence. However, body language often says something different from what verbal expressions are supposed to convey. Especially when you try to pretend or suppress something.

Especially in negotiation situations many people want to present themselves advantageously and do not want to let their excitement be noticed. The result then usually does not meet expectations because the inner pressure is very strong and paralyzes both physical and mental agility. Instead of trying to be an actor, it is advisable to perform authentically and professionally. After all, it’s all about presenting yourself and what you offer convincingly. To do this, the verbal and non-verbal elements of the communication have to match: Assertive body language is calm and strong, whereas aggressive body language is tense and intimidating, and passive body language is weak. Keeping good eye contact and limiting loud gestures are great ways to maintain that middle ground.

 

 

 

9. How congruent is your voice?

 

The impact of the voice is immense, for better or worse. Many details are transported by the voice, whether we want it or not. The listeners derive from it how we are and how we relate to our statements.

To use the voice effectively, it is worth working on the inner attitude, vocal technique, and vocal care.

 

 

 

10. Clear messages instead of softeners

 

Choose your words carefully. Focus on clear and concise messages. Simple sentences, understandable language … consider the basics of communication.

This also includes avoiding the use of softeners that take the power out of your statements. And be careful with generalities. As powerful as language can be, as easily we shoot ourselves in the foot.

 

 

 

11. Putting words into action

 

Assertiveness is also based on strong motivation. Personal values provide a basic foundation, which are meaningful guidelines for our actions. Those who formulate and live their values find stability and orientation, also for the assessment of their behavior.

With a well-thought-out plan, especially complex projects become verifiable even before the start: In a sense, a concept provides the blueprint for implementation and provides an overview of the tasks at hand. To move these forward more quickly, priorities are set, i.e. important and less important steps are defined. Arranging the sequence of tasks according to importance and urgency helps to simplify the process and to deploy resources sensibly.

But ultimately only actions can turn a project into reality because the best planning is of little use without consistent implementation. The environment registers how committed we are to our work, and credibility increases when what has been said is put into practice.

 

 

 

12. Dealing with obstacles

 

Obstacles often do not appear unexpectedly; many are foreseeable or announce themselves. By taking problems into account, appropriate solutions can be prepared in advance. If you have a plan B, you can deal with difficulties in a more relaxed manner.

Others also observe how we deal with obstacles. A lot can be said, but these moments show just how ready we are to act. A lot can be said, but these moments show just how ready we are to act. One positive effect is that every situation we master strengthens us. Trust in our actions and judgments increases. Credibility and the effect on others also benefit from this.

 

 

 

13. Flexibility, movement, and stability

 

Flexibility means a fundamentally positive attitude towards change. But not all innovations are always appreciated. Some are perceived as unproblematic, while others give us the feeling that we are losing the basis of our familiar life. Changes are, whether we like it or not, a part of life. Therefore, it is worthwhile to adapt to them. Being flexible also means to discover various possibilities in new situations.

The right balance between appreciating and stabilizing what has been achieved, openness to change, and the willingness to evolve ensure flexibility. Those who rest on their success for too long lose their grip and are no longer perceived accordingly.

 

 

 

14. A convincing presentation

 

The more attractive a goal is, the easier it is to convince other people of it. However, all these advantages are of no use if it is not possible to convince the relevant target group. Without the willingness to stand up for a statement as a personality, many potentials remain unexploited.

It is necessary to clearly define one’s objective. If you do not do this yourself, you will experience that other people will do it for you. The description resulting from this often does not correspond with your interests.

Knowledge and skills are therefore needed to successfully convey an offer. This is a competence that can be learned.

 

 

 

15. Keep pushing

 

Show stamina. It serves the current project and also future ones if it is recognized that you stick to your plans.

Once you have earned the reputation of sticking to it, doubters become less frequent.

 

 

 

16. Be prepared

 

Explore the perspectives, put yourself in the shoes of other positions. Collect information such as numbers, dates, facts, and about the characteristics of the persons involved. What are their motives, fears, and personal patterns?

The better prepared you are, the more effectively you will communicate. If you care about a concern, prepare yourself well – with professional support if necessary.

 

 

 

17. Relationships

 

Each of us is dependent on other people. Reaching out to social networks and experts helps us find the support we need for our projects. Interpersonal relationships deserve special attention for this reason too.

While being assertive generally leads to better outcomes in many aspects of life, being overly assertive can also hurt relationships. The solution lies in a competent, respectful interaction with people. Assertiveness is not the ability to realize ideas against, but together with other people.

 

 

 

18. Willingness to learn

 

Evaluate your experiences, and especially the setbacks. Think about the consequences and what you want to do differently in the future. This way you will constantly become better in whatever you do. 

What next?

 

Assertiveness is a characteristic that can be trained in small steps. Stand up for your concerns, while remaining committed to your values. It is easier to behave respectfully with each other than against each other.

Preparation of important conversations and negotiations

 

Communication can be very easy. But often it is not. Sometimes we say things and then later notice from the reaction of our conversation partners that they seem to have spoken to someone completely different. I didn't say that with the best will in the world. - Or did I say that after all?

More or less consciously, conversations are about convincing other people of something - be it a special offer, your personality, a perspective, or a necessity. If this doesn't happen fast enough and above all not exactly to the point and descriptively, the person we are talking to quickly loses interest, and we lose the hoped-for opportunity. — Conversation failed.

You can let me support you in the preparation of your conversations and negotiations (to be on the safe side: no legal advice!). Find out how you and your message are perceived (arguments, body language, language, voice, and much more). I will familiarize you with effective tools and communication strategies. Develop your psychological skills, learn to stay calm, act confidently, remain authentic, and finally convince.

Just ask me personally

 

Please post any questions that may interest other readers in the comments. Are you looking for professional support?

If you are interested in coaching, training, or consulting, for organizational questions and to make an appointment, you can reach me best by e-mail (mail@karstennoack.com). You can reach me by telephone at +49(0)30 864 213 68 and mobile phone at +49(0)1577 704 53 56 from Monday to Thursday from 9:00 to 18:00. Most of the time I am in sessions, so please leave a message with your phone number in Germany, then. Please remember to be very specific about the reason for your call. I will call you back as soon as possible. The privacy policy can be found here.

Transparency is important. Therefore you will find answers to frequently asked questions already here, for example about me (profile), the services, the fees, and getting to know me. If this suits you, I look forward to working with you.

P.S.

 

What is your opinion regarding assertiveness?

Great Ideas Need Wings As Well As Landing Gear And...

This article is a short excerpt from the more comprehensive course materials my clients receive in a group or individual training or coaching.

Published: April 30, 2020
Author: Karsten Noack
Revision: April 30, 2020
Translation: ./.
German version: https://www.karstennoack.de/schluesselkompetenz-durchsetzungskraft/
K:
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T: RR
#221

Speaking with your hands in your pockets during conversations, speeches and presentations?

Speaking with your hands in your pockets during conversations, speeches and presentations?

Just put your hands in your pants?
Nicht nur Wünsche lassen sich von den Augen ablesen

Just put your hands in your pockets during a presentation?

 

Where to put your hands in conversations and during presentations? Just put your hands in your trouser pockets and the problem is solved.

Many inexperienced speakers think this is quite a good idea at the beginning. I (and most of the audience) don’t think it’s so good. Why? This question will be answered.

Having the hands in your pocket during a presentation

 

Since I can remember, almost in every introductory workshop presentation skills someone asks a question about the hands and where they belong in conversations, speeches, and presentations.

A very popular question is whether the hands belong in the trouser pockets or not. Many workshop participants consider this to be quite a good idea. I think about it differently.

 

 

 

Why this isn’t a good idea?

 

Here are five reasons not to put your hands in the pockets of your trousers while speaking.

 

 

 

1. It leads to irritation

 

The unexplainable frequent digging around in the depths of the trouser pockets inspires the viewer’s imagination and thus distracts from the originally intended message.

The audience cannot know what you are doing there. They have no idea that you are just asking your lucky charm for help because of your stage fright.

 

 

 

2. It increases mistrust

 

Open palms promote trust, hidden hands mistrust.

 

 

 

3. It reduces gestures

 

Having your hands in your pockets prevents convincing body language. How can appropriate gestures support the message when the hands are gone? Good gestures require both hands.

 

 

 

4. It sends the wrong signal

 

Keeping your hands in your pockets is also a gesture that indicates that you are afraid, unsure, or not interested in the presentation. Is that what you want to convey to the audience?

 

 

 

5. It demonstrates a lack of respect

 

It is perhaps intended to look casual. Some of your audience members might find it rude towards them. It may upset them.

 

 

 

Where else can I put my hands?

 

Where else can I put my hands? Coherent gestures underline credibility, illustrate and strengthen arguments. This is precisely why the hands belong in the audience’s field of vision. I recommend individual starting positions for the hands. These can then be internalized in everyday situations and this promotes natural gestures. What is suitable for one person is far from being suitable for another.

 

 

 

Be careful

 

General recipes often do more harm than good. An example of such a mishap is the Merkel rhombus. It has become a trademark. Some call it a running gag, but that does not make it a recommendation — on the contrary.

 

 

 

More?

 

Do you want more suggestions for where to put your hands and how to develop strong gestures? You’ll get them from me in many of my articles. Have fun with it!

Preparation of important conversations and negotiations

 

Communication can be very easy. But often it is not. Sometimes we say things and then later notice from the reaction of our conversation partners that they seem to have spoken to someone completely different. I didn't say that with the best will in the world. - Or did I say that after all?

More or less consciously, conversations are about convincing other people of something - be it a special offer, your personality, a perspective, or a necessity. If this doesn't happen fast enough and above all not exactly to the point and descriptively, the person we are talking to quickly loses interest, and we lose the hoped-for opportunity. — Conversation failed.

You can let me support you in the preparation of your conversations and negotiations (to be on the safe side: no legal advice!). Find out how you and your message are perceived (arguments, body language, language, voice, and much more). I will familiarize you with effective tools and communication strategies. Develop your psychological skills, learn to stay calm, act confidently, remain authentic, and finally convince.

P.S.

 

What do you do with your hands during a conversation, speech or presentation?

blank

This article is a short excerpt from the more comprehensive course materials my clients receive in a group or individual training or coaching.

Published: March 30, 2020
Author: Karsten Noack
Revision: April 15, 2021
Translation: ./.
German version:
K:
H:
T: RR
#787

How you doin’? Talking about diseases

How you doin'? Talking about diseases

Put your phrases away. We need good conversation.
Put your phrases away. We need good conversation.

How you doin’? Talking about diseases.

 

The question “How are you?” is a constant one. Very few people answer it as a serious question. If, however, it is answered too personally, it overwhelms those who only ask out of habit or politeness. So, what do we do when we learn that a person we are talking to has a serious disease?

How you doin’?

 

The question “How’s you doin’?” polarizes. Some people dislike it because they think it is not meant seriously. Others consider it a harmless phrase, which should be met with a friendly phrase. Very few people take it as a serious question. If the answer is too personal, it will overwhelm those who only ask out of habit or politeness, especially if there is no close relationship with the interviewer.

 

 

 

Talking about diseases

 

Some people interpret the question “How’s it going?” as an invitation to report on the current state of health in astonishing depth.

Whoever asks should not be surprised if there is an honest answer, right?

What should we do if our colleague gives us such detailed descriptions of his headaches that we want to take painkillers ourselves? What if we meet the next-door-neighbor in the supermarket and hear about her cancer diagnosis instead of “Everything’s great!”.

 

 

 

Shared suffering, half suffering?

 

It is questionable whether the saying ” Shared suffering, half suffering”, which is often heard in Germany, can withstand a statistically tenable investigation. Thus, the context and the relationship of those involved are very important.

Anyone who constantly complains about every little bit of trouble does neither himself nor his environment any favors. This damages one’s reputation and does not exactly make other people seek closeness. Such people are soon no longer taken seriously when the depression turns out to be a mild melancholy and the occasional headache is always decorated as a migraine of the century.

Talking too often about illness is not so good for the soul and overall condition. The constant focus on problems restricts perception, thinking, and action, and additionally lowers the quality of life. This makes you even more unhappy! Too much focus on illnesses is terrible, but not to talk about it at all is not a solution.

A trustful talk about suffering is something that can be very liberating. That is then also a proof of trust, an indication of the importance of the relationship between people. But this is best done in a private setting.

 

 

 

So you’d rather not ask?

 

When a person asks another person in everyday life “How are you?”, it is usually just a polite phrase. That’s why I don’t like this question very much.

It seems particularly frequent and superficial to me in the USA, where “How are you?” or “How you doin’?” can be heard as often as “Hello!”. I understand the function. To meet each other in such a positive way makes living together easier. A friendly atmosphere is created. Nevertheless, it always seems a little strange to me. I think it’s better if we mean what we say. Admittedly, a “How’s it going?” often comes out automatically. Many people are not aware of the meaning of these words. That’s why I work with my clients on their presence. This requires to means what is said.

If you ask, you should expect to get an honest answer. If you can’t handle it, you shouldn’t even ask. However, if you ask, you may also accept the reaction.

 

 

 

What to do if the answer is unpleasant?

 

How do we respond appropriately to unpleasant revelations? What reactions and words are appropriate – and when should we be silent? Hardly anyone is prepared for this. That is why such a situation usually catches us by surprise.

It helps to have a good sense of whether further inquiries are desired. It is good to show true compassion, but no one has anything to gain from it if the sick person has to comfort his or her interlocutors. “Cheer up”, “You can do it” or the demand of a promise to become completely healthy again is rarely helpful and can be perceived as an imposition, especially in the case of life-threatening illnesses. Such behavior is just as unhelpful as well-meant advice or exaggerated attempts at encouragement. Often the best reaction: listen, listen honestly! Otherwise, it helps to ask what expectations there are.

While well-trained therapists have learned to take care of themselves and their minds, this is not a matter of course. Take good care of yourself. You may also speak respectfully if something gets too close to you. There are situations for which there are no ready-made solutions.

Preparation of important conversations and negotiations

 

Communication can be very easy. But often it is not. Sometimes we say things and then later notice from the reaction of our conversation partners that they seem to have spoken to someone completely different. I didn't say that with the best will in the world. - Or did I say that after all?

More or less consciously, conversations are about convincing other people of something - be it a special offer, your personality, a perspective, or a necessity. If this doesn't happen fast enough and above all not exactly to the point and descriptively, the person we are talking to quickly loses interest, and we lose the hoped-for opportunity. — Conversation failed.

You can let me support you in the preparation of your conversations and negotiations (to be on the safe side: no legal advice!). Find out how you and your message are perceived (arguments, body language, language, voice, and much more). I will familiarize you with effective tools and communication strategies. Develop your psychological skills, learn to stay calm, act confidently, remain authentic, and finally convince.

Just ask me personally

 

Please post any questions that may interest other readers in the comments. Are you looking for professional support?

If you are interested in coaching, training, or consulting, for organizational questions and to make an appointment, you can reach me best by e-mail (mail@karstennoack.com). You can reach me by telephone at +49(0)30 864 213 68 and mobile phone at +49(0)1577 704 53 56 from Monday to Thursday from 9:00 to 18:00. Most of the time I am in sessions, so please leave a message with your phone number in Germany, then. Please remember to be very specific about the reason for your call. I will call you back as soon as possible. The privacy policy can be found here.

Transparency is important. Therefore you will find answers to frequently asked questions already here, for example about me (profile), the services, the fees, and getting to know me. If this suits you, I look forward to working with you.

P.S.

 

How do you feel about the question ” How you doin’?” and conversations about diseases?

Presenters who care deeply about their message tend to use their entire bodies to support the message. - Karsten Noack

This article is a short excerpt from the more comprehensive course materials my clients receive in a group or individual training or coaching.

Published: September 1, 2019
Author: Karsten Noack
Revision: January 1, 2021
Translation: ./.
German version:
K:
H:
T: RR
#121

The first rule of rhetoric: Let us start with the basics of speaking.

The first rule of rhetoric: Let us start with the basics of speaking.

The fundamental role that is mostly neglected
First rule of rhetoric: Let us start with the basics of speaking.

The first rule of rhetoric

 

Does everyone have to say something about everything? In my opinion, the most important rule of rhetoric and good communication style is that those who have nothing to say should shut up.

The first and most important rule of rhetoric

 

 

1. rhetorical rule:

 

Those who have nothing to say should shut up.

 

It is worthwhile to consider the most important rule of rhetoric. And it isn’t a new one.

 

 

 

The basics of communication

 

The first rule of good style – almost sufficient in itself – is that you have something to say.

Arthur Schopenhauer

 

 

 

Once upon a time…

 

I had an otherwise very esteemed colleague who used to express himself regularly every 15 minutes. And he did this largely independently of the topic and the relevance of the personal contribution to it. He had read in a career guide that behavior would be good to progress with his career.

With cause and effect, it is sometimes such a thing. He has succeeded well with his career, and therefore he will probably consider this recommendation right. I think, however, that he was able to make a career with his other knowledge and skills. His verbal contributions in meetings, however, were no pleasure for everyone else involved. It was a direct violation of the 1st rule of rhetoric: Who has nothing to say, better shut up! Or in the words of Abraham Lincoln: “It is better to remain silent and be suspected of being an idiot than to speak and thereby remove all doubts.

 

 

 

Am I exaggerating my position?

 

With some distance to this article, I tend to relativize my thoughts. I still stand by the basic statement, but the words can also be misunderstood. After all, I am a great friend of the idea that speakers express their thoughts while forming an opinion and sharing it with others. This can be very enriching for everyone involved. It is not about one’s own ego, but about contributing something.

So every speaker is invited to think about his or her intention beforehand.

Preparation of important speeches and presentations

 

Those who do not speak are not heard and even those who speak up are not always successful. There are a few more steps that need to be mastered.

Do you want to convince with your message and also as a personality? Then I will help you to prepare your speeches and presentations. You determine the scope. At least I recommend a test run with professional feedback for you and your message. Then you will know how you and your content are perceived, what you should do and what you should leave out, where there is potential. Why do you want to get such helpful feedback so late after your real performance? Then it is too late for adjustments. Benefit from the advantage. My definition of luck: Preparation meets opportunity.

You can best estimate for yourself where the effort is worthwhile concerning the expected benefit. Here you will find the fees for my support (communication, psychology, language, structure, voice, body language, storytelling, rhetorical means, media such as PowerPoint and Co., etc.)

You are not in Berlin right now? Then choose meetings with me via telephone or video support. Whereby there are quite good reasons for a trip to Berlin.

By the way, many people suffer from such intense stage fright in front of an audience and therefore their performance lags behind their possibilities. Too bad, because with my help performance in a good condition is possible. Just in case...

A good start: Professional feedback with recommendations for improvements

 

How convincing are you and your messages in speeches and presentations? How good are you in the 111+ most important presentation skills? I have been analyzing speeches since 1998. After evaluating 14,375 speeches and presentations, I can tell you very precisely what has which effect on which audience. Let me give you the feedback that will help you get ahead. You will receive essential feedback and recommendations, as well as the impulses you need to convince your audience in concrete situations.

Are you interested? Then you will find here the information on feedback with recommendations for improvements of speeches and presentations.

Just ask me personally

 

Please post any questions that may interest other readers in the comments. Are you looking for professional support?

If you are interested in coaching, training, or consulting, for organizational questions and to make an appointment, you can reach me best by e-mail (mail@karstennoack.com). You can reach me by telephone at +49(0)30 864 213 68 and mobile phone at +49(0)1577 704 53 56 from Monday to Thursday from 9:00 to 18:00. Most of the time I am in sessions, so please leave a message with your phone number in Germany, then. Please remember to be very specific about the reason for your call. I will call you back as soon as possible. The privacy policy can be found here.

Transparency is important. Therefore you will find answers to frequently asked questions already here, for example about me (profile), the services, the fees, and getting to know me. If this suits you, I look forward to working with you.

P.S.

 

What do you think about this fundamental rule?

First rule of rhetoric: Those who have nothing to say should shut up. - Karsten Noack

This article is a short excerpt from the more comprehensive course materials my clients receive in a group or individual training or coaching.

Published: May 2, 2015
Author: Karsten Noack
Revision: January 1, 2021
Translation: ./.
German version: https://www.karstennoack.de/erste-regel-der-rhetorik/
K:
H:
T: RR
#977

Tongue twisters from A to Z as training for voice, articulation and concentration

Tongue twisters from A to Z as training for voice, articulation and concentration

Can you can a can as a canner can can a can?
Tongue twisters

Tongue twisters for your pronunciation

 

I scream, you scream, we all scream for ice cream! And tongue breakers are used to train dedicated speakers. Through regular training with tongue twisters, you will increase your attention, concentration, and memory, as well as your own pronunciation.

 

Tongue twisters

 

When you write copy you have the right to copyright the copy you write. Tongue twisters are word sequences whose correct pronunciation is difficult and challenging even for native speakers. They are usually a series of similar words that differ in syllables and are designed to make it difficult for the speaker to pronounce them correctly.

This is done by combining syllables that are seldom pronounced one after the other, making them unfamiliar to the speaker. The words often end in a vowel or a diphthong, whereupon the next word also begins with a vowel or a diphthong, which causes difficulties in pronunciation. Tongue twisters are also often alliterations and rhymes of shaking. Speaking the tongue breaker is often difficult just because of the repetition.

Three thick dragons serve three thin ladies. And tongue twisters serve to train dedicated speakers. This trains speaking ability, articulation, and concentration.

Examples of tongue twisters

 

Tongue twisters starting with A

 

A big black bug bit a big black dog on his big black nose!

A black bloke’s back brake-block broke.

A fly and flea flew into a flue,
said the fly to the flea ‘what shall we do?’
‘let us fly’ said the flea
said the fly ‘shall we flee’
so they flew through a flaw in the flue.

A gazillion gigantic grapes gushed
gradually giving gophers gooey guts.

A lump of red leather, a red leather lump

A pessimistic pest exists amidst us.

A slimey snake slithered down the sandy Sahara.

An agile, angry ape addled up the avenue.

Ann and Andy’s anniversary is in April.

As one black bug, bled blue, black blood. The other black bug bled blue.

 

 

Tongue twisters starting with B

 

Bake big batches of bitter brown bread.

Big black bugs bleed blue black blood but baby black bugs bleed blue blood.

Black background, brown background, black background, brown background, black background, brown background.

Birdie birdie in the sky laid a turdie in my eye.
If cows could fly I’d have a cow pie in my eye.

Buckets of bug blood, buckets of bug blood, buckets of bug blood.

Busy buzzing bumble bees.

 

 

Tongue twisters with C

 

Can you can a can as a canner can can a can?

Chester Cheetah chews a chunk of cheep cheddar cheese.

Clean clams crammed in clean cans.

Crush grapes, grapes crush, crush grapes.

Crying came the crone creeping from the cold cafe.

 

 

Tongue twisters starting with D

 

Denise sees the fleece,
Denise sees the fleas.
At least Denise could sneeze
and feed and freeze the fleas.

Dimensional analysis

Double bubble gum, bubbles double.

Dust is a disk’s worst enemy.

 

 

Tongue twisters starting with E

 

Earnest Edgar eyed everything everywhere.

Eddie edited it.

Elizabeth has eleven elves in her elm tree.

Excited executioner exercising his excising powers excessively.

 

 

Tongue twisters starting with F

 

Four furious friends fought for the phone.

Five frantic frogs fled from fifty fierce fishes.

Fresh French fried fly fritters.

Fresh fried fish,
Fish fresh fried,
Fried fish fresh,
Fish fried fresh.

 

 

Tongue twisters starting with G

 

Gilbert grabbed a golden globe, giving it to Gilda.

Gobbling gargoyles gobbled gobbling goblins.

Good blood, bad blood.

Gig whip, gig whip, gig whip.

Green glass globes glow greenly.

 

 

Tongue twisters starting with H

 

He threw three balls.

He threw three free throws.

How can a clam cram in a clean cream can?

How many cans can a cannibal nibble
if a cannibal can nibble cans?
As many cans as a cannibal can nibble
if a cannibal can nibble cans.

How many cookies could a good cook cook If a good cook could cook cookies? A good cook could cook as many cookies as a good cook who could cook cookies.

How much caramel can a canny cannonball cram in a camel if a canny cannonball can cram caramel in a camel?

How many snacks could a snack stacker stack, if a snack stacker snacked stacked snacks?

How much dew does a dewdrop drop
If dewdrops do drop dew?
They do drop, they do
As do dewdrops drop
If dewdrops do drop dew.

How much ground would a groundhog hog, if a groundhog could hog ground? A groundhog would hog all the ground he could hog, if a groundhog could hog ground.

How much pot, could a pot roast roast, if a pot roast could roast pot.

 

 

Tongue twisters starting with I

 

I’m a sock cutter and I cut socks.
I’m a sock cutter and I cut socks.
I’m a sock cutter and I cut socks.

I eat eel while you peel eel.

I saw a kitten eating chicken in the kitchen.

I scream, you scream, we all scream for icecream!

I shot three shy thrushes.

I shot the city sheriff.
I shot the city sheriff.
I shot the city sheriff.

I thought, I thought of thinking of thanking you.

I’m not the fig plucker,
nor the fig plucker’s son,
but I’ll pluck figs
till the fig plucker comes.

I see a sea down by the seashore.
But which sea do you see down by the seashore?

If two witches watched two watches, which witch would watch which watch?

I wish to wish the wish you wish to wish, but if you wish the wish the witch wishes, I won’t wish the wish you wish to wish.

I wish you were a fish in my dish.

If practice makes perfect and perfect needs practice, I’m perfectly practiced and practically perfect.

If colored caterpillars could change their colors constantly could they keep their colored coat colored properly?

If you notice this notice,
you will notice that this notice is not worth noticing.

If you understand, say “understand”.
If you don’t understand, say “don’t understand”.
But if you understand and say “don’t understand”.
how do I understand that you understand. Understand!?

If you’re keen on stunning kites and cunning stunts,
buy a cunning stunning stunt kite.

I saw Susie sitting in a shoeshine shop.

I slit the sheet, the sheet I slit, and on the slitted sheet I sit

I slit a sheet, a sheet I slit, upon a slitted sheet I sit.

It’s a nice night for a white rice fight.

It’s not the cough that carries you off,
it’s the coffin they carry you off in!

 

 

Tongue twisters starting with J

 

Justin jumping joyous joined in Johnna’s jubilee.

 

 

Tongue twisters starting with K

 

Knife and a fork bottle and a cork
that is the way you spell New York.
Chicken in the car and the car can go,
that is the way you spell Chicago.

 

 

 

Tongue twisters starting with L

 

Lesser leather never weathered wetter weather better.

Local yokel jokes.

Lou Lou licked on lollipops while Larry lit a light.

Luke Luck likes lakes.
Luke’s duck likes lakes.
Luke Luck licks lakes.
Luck’s duck licks lakes.
Duck takes licks in lakes Luke Luck likes.
Luke Luck takes licks in lakes duck likes.

Love’s a feeling you feel when you feel
you’re going to feel the feeling you’ve never felt before.

 

 

Tongue twisters starting with M

 

Myrtle made moist, Mango muffins mostly meant for Mina.

 

 

Tongue twisters starting with N

 

Naughty nighthawks noisily, narrowly neared Nina.

Nine nice night nurses nursing nicely.

No need to light a night-light on a light night like tonight.

 

 

 

Tongue twisters starting with O

 

Octopus ocular optics.

One smart fellow, he felt smart.
Two smart fellows, they felt smart.
Three smart fellows, they felt smart.
Four smart fellows, they felt smart.
Five smart fellows, they felt smart.
Six smart fellows, they felt smart.

 

 

Tongue twisters starting with P

 

Peter poorly penniless prepares a peekish pout.

Peter Piper picked a peck of pickled peppers. How many pickled peppers did Peter Piper pick?

Peter Piper picked a peck of pickled peppers
A peck of pickled peppers Peter Piper picked
If Peter Piper picked a peck of pickled peppers
Where’s the peck of pickled peppers Peter Piper picked?

Picky people pick Peter Pan Peanut-Butter, ’tis the peanut-butter picky people pick.

Pirates Private Property

Purple paper people, purple paper people, purple paper people.

 

 

Tongue twisters starting with Q

 

Quails quoted a quandry quickly quarrel qualities.

 

 

Tongue twisters starting with R

 

Real weird rear wheels, real weird rear wheels, real weird rear wheels.

Red blood, green blood, red blood, green blood, red blood, green blood.

Roberta ran rings around the Roman ruins.

Roofs of mushrooms rarely mush too much.

Rory the warrior and Roger the worrier were reared wrongly in a rural brewery.

Round and round the rugged rock the ragged rascal ran.

Rudder valve reversals

 

 

Tongue twisters starting with S

 

Scissors sizzle, thistles sizzle.

Seven slick slimey snakes slowly sliding southward.

She saw Sherif’s shoes on the sofa. But was she so sure she saw Sherif’s shoes on the sofa?

She stood on the balcony, inexplicably mimicking him hiccuping, and amicably welcoming him in.

Shut up the shutters and sit in the shop.

Seven sleazy shysters in sharkskin suits sold sheared sealskins to seasick sailors.

She sees cheese.

Sheena leads, Sheila needs.

Shut up the shutters and sit in the shop.

Silly sheep weep and sleep.

Singing Sammy sung songs on sinking sand.

Six sick hicks nick six slick bricks with picks and sticks.

Six sleek swans swam swiftly southwards.

Six slimy snails sailed silently.

She stood on the balcony, inexplicably mimicking him hiccuping, and amicably welcoming him in.

Stupid superstition!

Suzie Seaword’s fish-sauce shop sells unsifted thistles for thistle-sifters to sift.

Susie works in a shoeshine shop. Where she shines she sits, and where she sits she shines

 

 

Tongue twisters starting with T

 

The big black bug bit the big black bear,
but the big black bear bit the big black bug back!

The great Greek grape growers grow great Greek grapes.

The owner of the inside inn was inside his inside inn with his inside outside his inside inn.

The queen in green screamed.

The ruddy widow really wants ripe watermelon and red roses when winter arrives.

The thirty-three thieves thought that they thrilled the throne throughout Thursday.

Thrash the thickset thug!

There those thousand thinkers were thinking how did the other three thieves go through.

There was a fisherman named Fisher
who fished for some fish in a fissure.
Till a fish with a grin,
pulled the fisherman in.
Now they’re fishing the fissure for Fisher.

There was a minimum of cinnamon in the aluminum pan.

Thin grippy thick slippery.

Thirty-three thirsty, thundering thoroughbreds thumped Mr. Thurber on Thursday.

Thirty-three sly shy thrushes.

Three short sword sheaths.

Three thick things.

Tie a knot, tie a knot.
Tie a tight, tight knot.
Tie a knot in the shape of a nought.

Tie twine to three tree twigs.

Tom threw Tim three thumbtacks.

 

 

Tongue twisters starting with U

 

Uma utters undiscovered, “Uphold unity.”

 

 

Tongue twisters starting with V

 

Valuable valley villas.

Vera vocalizes, venting, verbal vanity.

 

 

Tongue twisters starting with W

 

Wayne went to Wales to watch walruses.

What veteran ventriloquist whistles?

When you write copy you have the right to copyright the copy you write.

Whoever slit the sheets is a good sheet slitter.

Which rich wicked witch wished the wicked wish?

Which wristwatch is a Swiss wristwatch?

Which witch is which?

Why do you cry, Willy?
Why do you cry?
Why, Willy?
Why, Willy?
Why, Willy? Why?

Will you, William? Will you, William? Will you, William?
Can’t you, don’t you, won’t you, William?

Willie’s really weary.

Wow, race winners really want red wine right away!

 

 

Tongue twisters starting with X

 

Xander examines xylophones while xeroxing x-rays.

X-ray checks clear chests.

 

 

Tongue twisters starting with Y

 

Yellow leather, yellow feather.

Yolanda’s yellow yogurt yields a yummy yearning yen.

 

 

Tongue twisters starting with Z

 

Zachary’s zenith zones on the zodiac and zen.

This is a zither. Is this a zither?

Fuzzy Wuzzy was a bear. Fuzzy Wuzzy had no hair. Fuzzy Wuzzy wasn’t fuzzy, was he?

 

A good start: Professional feedback with recommendations for improvements

 

How convincing are you and your messages in speeches and presentations? How good are you in the 111+ most important presentation skills? I have been analyzing speeches since 1998. After evaluating 14,375 speeches and presentations, I can tell you very precisely what has which effect on which audience. Let me give you the feedback that will help you get ahead. You will receive essential feedback and recommendations, as well as the impulses you need to convince your audience in concrete situations.

Are you interested? Then you will find here the information on feedback with recommendations for improvements of speeches and presentations.

P.S.

 

Do you know of any other tongue twisters?

He threw three free throws.

This article is a short excerpt from the more comprehensive course materials my clients receive in a group or individual training or coaching.

Published: September 26, 2018
Author: Karsten Noack
Revision: January 1, 2021
Translation: ./.
German version: https://www.karstennoack.de/zungenbrecher/
K:
H:
T: RR
#351

The importance of showing appreciation: 10 good reasons to show appreciation

The Importance of Showing Appreciation: 10 Good Reasons To Show Appreciation

Why appreciation matters so much.
The Importance of Appreciation

Showing appreciation to other people

 

We all need to know that we’re important in other people’s lives. Humans need to be noticed and valued — in private and business life. Why do I believe that it is so important to show appreciation? Because…

The Importance of Appreciation

Why appreciation matters so much

 

At least in Germany, the term “appreciation” degenerates into a buzzword; today it is used inflationary and is seldom meant honestly. Although appreciation is often confused with praise and recognition for achievements, real appreciation goes much further. It regards colleagues as human beings who are valuable because of their abilities, personality, and uniqueness. Regardless of their position in the company, each employee has enormous potential in different areas.

Respect, recognition, and benevolence are a part of how we show appreciation. Appreciation is characterized by interest, attention, devotion, and friendliness.

Appreciation is a fundamental human need in both professional and private life. We want to be appreciated by what we are, what we do, and what we achieve. We all need to know that we’re important in other people’s lives. And we need to feel that we are appreciated — in private in business life. It doesn’t matter whether your office is a boardroom, classroom, or anywhere else. We all want to be noticed and valued. Appreciation is at the core of all healthy relationships. Most of us feel like we don’t get enough appreciation. Did you know that one of the main reasons people leave their jobs is because of a lack of appreciation? It’s demoralizing when you’re not recognized for your efforts and skills. There are a lot of people who do things for you every day. Employees, colleagues, family, and friends are expected to do their part. Do they know that you appreciate them? Let others know that you appreciate them.

Why do I believe that it is so important to show appreciation? Because…

Appreciation is powerful. 10 good reasons to show appreciation

 

Appreciation is the act of giving something or someone their proper value, and everybody has value. The value in a relationship is important because it lets a person know where they stand, and what they mean to you; appreciation is a way of letting that person know what you value. There are plenty of powerful benefits to the recipient and giver as well. Here are a few examples.

Apply appreciation to your relationships in business and private life and you will…

 

1. … make other people happy.

 

Appreciation is a fundamental human need in both professional and private life. We want to be appreciated by what we are, what we do, and what we achieve.

 

 

 

2. … make yourself happy.

 

When you express your appreciation for someone, you will not only improve their lives but yours as well. You will feel more fulfilled because you have done something to make someone else’s life better. It will change your mindset. Our mood and daily outlooks change when we focus on positive things rather than negative.

 

 

 

3. … boost moral.

 

Appreciation boots moral. It has the largest effect on trust when it occurs immediately after a goal has been met, when it comes from peers, and when it’s tangible, unexpected, personal, and public.

 

 

 

4. … motivate others.

 

One of the easiest and most effective ways to motivate others is by appreciating them. When you praise or appreciate someone, it indicates that you have recognized their effort. It may encourage them to go the extra mile. Giving recognition inspires greatness in others.

 

 

 

5. … build trust in relationships.

 

Gratitude makes us nicer, more trusting, more social, and more appreciative. As a result, it helps us make more friends, deepen our existing relationships, and improve our marriage. Those who express appreciation with others are more committed to them and more likely to stay in the relationship.

 

 

 

6. … show respect.

 

Respect is an essential ingredient for healthy relationships.

 

 

 

7. … deepen your relationships.

 

When you look for the good instead of the bad in the surrounding people, you begin to notice just how interesting they are. You will engage at a higher level. It will accelerate the relationship-building process and enhance their overall impression of you.

 

 

 

8. … see more clearly what counts.

 

Your focus change and will be more positive.

 

 

 

9. … see more innovative results.

 

Employees who recognize their team members experience a huge increase in innovation.

 

 

 

10. … increase your effectiveness.

 

Giving appreciation has a direct impact on results. For example; employees who give or get appreciation experience a huge increase in work results.

 

 

 

How?

 

Go ahead and thank someone for something they’ve done for you. It costs you so little, but it might mean the world to the other person.

Survey results

 

Do you feel appreciated by your employer?

%

Rare to never

%

Just enough

%

Often

Result of a non-representative survey on www.karstennoack.de and among participants attending events of NOACK Training & Coaching Berlin (n= 633)

Appreciation within the company I work for is…

%

rarely meant seriously.

%

usually meant seriously.

Result of a non-representative survey on www.karstennoack.de and among participants attending events of NOACK Training & Coaching Berlin (n= 645)

What can a company do to value its employees?

 

Companies that are serious about appreciation should consistently live the values they share. Unfortunately, this is rather the exception! All the more gratifying that some of my clients are willing to take this step. All too often, it’s all about declarations of intent.

What can each individual employee contribute?

 

Each of us can open our mouths, express ourselves in an appropriate way, and show appreciation to others. By the way, even superiors are still human beings. We cannot say “Thank you!” often enough. It costs so little and brings so much.

And how can I express to my colleagues that I appreciate them?

 

Speak out what is valued about each other. Small gifts maintain friendship; whether verbal or quietly sometimes symbolically tangible. Even an honestly meant smile can speak volumes. And undivided attention, as natural as it should be and yet is not, is also a precious commodity.

Preparation of important conversations and negotiations

 

Communication can be very easy. But often it is not. Sometimes we say things and then later notice from the reaction of our conversation partners that they seem to have spoken to someone completely different. I didn't say that with the best will in the world. - Or did I say that after all?

More or less consciously, conversations are about convincing other people of something - be it a special offer, your personality, a perspective, or a necessity. If this doesn't happen fast enough and above all not exactly to the point and descriptively, the person we are talking to quickly loses interest, and we lose the hoped-for opportunity. — Conversation failed.

You can let me support you in the preparation of your conversations and negotiations (to be on the safe side: no legal advice!). Find out how you and your message are perceived (arguments, body language, language, voice, and much more). I will familiarize you with effective tools and communication strategies. Develop your psychological skills, learn to stay calm, act confidently, remain authentic, and finally convince.

Just ask me personally

 

Please post any questions that may interest other readers in the comments. Are you looking for professional support?

If you are interested in coaching, training, or consulting, for organizational questions and to make an appointment, you can reach me best by e-mail (mail@karstennoack.com). You can reach me by telephone at +49(0)30 864 213 68 and mobile phone at +49(0)1577 704 53 56 from Monday to Thursday from 9:00 to 18:00. Most of the time I am in sessions, so please leave a message with your phone number in Germany, then. Please remember to be very specific about the reason for your call. I will call you back as soon as possible. The privacy policy can be found here.

Transparency is important. Therefore you will find answers to frequently asked questions already here, for example about me (profile), the services, the fees, and getting to know me. If this suits you, I look forward to working with you.

P.S.

 

How about taking the time to appreciate someone today? And do you know how to appreciate yourself?

As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them. John F. Kennedy

This article is a short excerpt from the more comprehensive course materials my clients receive in group or individual training or coaching.

Published: March 21, 2001
Author: Karsten Noack
Revision: May 15, 2021
Translation: ./.
German version: https://www.karstennoack.de/wertschaetzung-unternehmen/
K:
H:
T: RR
#1652282

Rather SMART goals than unfulfilled wishes. SMART goals make life easier.

Rather SMART Goals Than Unfulfilled Wishes. SMART Goals Make Life Easier.

Don’t confuse your dreams with goals: Wake up and be SMART
Wake Up!

Smart goals or rather big wishful thinking?

 

Better smart goals than unfulfilled wishes. Well defined goals for better self-management, more effective meetings, negotiations,… Life is much easier when agreements with ourselves and others are made more clearly and realistically.

Wishes or goals? 

 

So many people have so many good intentions. Few of them are realized. Because very often goals and wishes are confused. But with pure wishful thinking, little can be achieved beyond esotericism. Yes, I liked the 80s with the New Age and “What’s the Bleep!” was nice too. It often requires more than just dreaming.

Personal declarations of intent in which only one person is involved – ourselves – are already difficult enough. This explains why agreements have their pitfalls with an increasing number of people. In meetings with 10 participants, there are often 11 opinions on what was agreed upon.

 

 

 

Real goals are S.M.A.R.T.

 

Whether in meetings, negotiations or your planning: The prerequisite for goal-oriented action is well-chosen and defined goals. When the defined goals lack essential characteristics, this is the most common reason why the desired result is different from the intended one.

This is a pity because it is relatively easy to significantly increase the chances of success. Use the proven SMART format to formulate your goals. Each letter represents a characteristic that has a good goal.

 

 

 

S.M.A.R.T. goal setting: Specific

 

Goals need focus, dreams don’t. Dreams can be free-floating thoughts. The goals must be formulated and specifically present.

What exactly do you want to achieve? The more precise your description, the higher the chance that you will get exactly that.

 

Questions you can ask yourself when setting your goals are:

  • What exactly do I want to achieve?
  • How do I want to reach it?
  • Where do I want to reach it?
  • Who do I want to reach it with?
  • What are the conditions and restrictions?
  • Why exactly do I want to achieve this goal?
  • When do I want to reach it with which steps?

 

 

 

S.M.A.R.T. goal setting: Measurable

 

Measurable goals mean that you determine exactly what you will see, hear and feel when you reach your goal. You have an idea that provides orientation. It means breaking your goal down into measurable elements. You need concrete evidence.

Some goals require a long journey. Then measurable criteria help to recognize progress.

 

 

 

S.M.A.R.T. goal setting: Attractive

 

It is very important to formulate your goals positively because what you concentrate on gets attention.

Is reaching your goal relevant to you? Why do you want to achieve this goal? What is the goal behind the goal, and will this goal make it possible?

 

 

 

S.M.A.R.T. goal setting: Realistic

 

While you can dream for free, goals do not come without a price. Time, money, effort and sweat. How and what will you pay for your goals? Is your goal even achievable?

If you do not have sufficient resources such as time, money or talent to achieve a particular goal, you are likely to fail and be unhappy.

There is nothing wrong with reaching for the stars. That doesn’t mean you can’t take something that seems impossible and make it possible by planning wisely and tackling it. If you lack certain skills, you can plan the training. If you lack certain resources, you can look for ways to get them.

 

 

 

S.M.A.R.T. goal setting: Timely

 

Goals have a finish line. Dreams never have to end. Dreams can go on forever. They don’t have to have an ending point. Goals must have a specific outcome.

Deadlines are what make most people switch to action. So install deadlines, for yourself and your team, and go after them. Keep the timeline realistic and flexible, that way you can keep morale high. Being too stringent on the timely aspect of your goal setting can have the perverse effect of making the learning path of achieving your goals and objectives into a hellish race against time – which is most likely not how you want to achieve anything. Too much pressure doesn’t lead to better results. Better: Milestones usually have a positive effect.

Just ask me personally

 

Please post any questions that may interest other readers in the comments. Are you looking for professional support?

If you are interested in coaching, training, or consulting, for organizational questions and to make an appointment, you can reach me best by e-mail (mail@karstennoack.com). You can reach me by telephone at +49(0)30 864 213 68 and mobile phone at +49(0)1577 704 53 56 from Monday to Thursday from 9:00 to 18:00. Most of the time I am in sessions, so please leave a message with your phone number in Germany, then. Please remember to be very specific about the reason for your call. I will call you back as soon as possible. The privacy policy can be found here.

Transparency is important. Therefore you will find answers to frequently asked questions already here, for example about me (profile), the services, the fees, and getting to know me. If this suits you, I look forward to working with you.

P.S.

 

And how do you deal with wishful thinking, goals and agreements?

Great minds have purposes; others have wishes. Washington Irving

This article is a short excerpt from the more comprehensive course materials my clients receive in a group or individual training or coaching.

Published: March 21, 2001
Author: Karsten Noack
Revision: January 1, 2021
Translation: ./.
German version:
K:
H:
T: RR
#234

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