Coaching for the preparation of conversations and negotiations in Berlin & onlineI help you to make you and your offer compelling in conversations and negotiations
Coaching for the preparation of conversations and negotiations
Articles and professional coaching to systematically prepare important conversations and negotiations, including body language. If the result of the conversation has consequences, professional support is a valuable asset. This way you and your offer will convince.
So let us begin anew – remembering on both sides that civility is not a sign of weakness, and sincerity is always subject to proof. Let us never negotiate out of fear. But let us never fear to negotiate.
John F. Kennedy
Coaching and training:
No legal advice!
Prepare your conversations and negotiations
Do you have to explain complex topics succinctly? Are you facing rather difficult negotiations with customers who are always dissatisfied and negative? Do you keep asking your boss to raise your salary without success? You have to make clear statements to your employees, but don’t want to put a strain on the working atmosphere? Do you sleep badly because linguistics and psychology aren’t your hobbies but so much depends on the next conversation that every word counts?
Everywhere is Babylon …
Unfortunately, communication is not always easy. Sometimes we say something and then suddenly realize that what we said was interpreted quite differently by the person we were talking with.
Usually, this happens in conversations where we try to convince other people of something − be it a special offer, or ourselves, selling a point of view, or some kind of necessity. But if we don’t get to the point fast enough and precisely, others quickly lose interest, and the desired attention and opportunity to convince fades. The conversation has failed and you missed the opportunity to convince!
Let’s talk about it! – What I offer
To ensure that your conversations are a success, I help you to …
- … familiarize yourself with effective communication strategies beyond the textbook
- … expand your psychological knowledge and skills
- … benefit from practical experience instead of purely theoretical advice
- … deal with even the most difficult people in negotiations
- … create a relaxed atmosphere in which many things become easier
- … remain calm, self-confident, authentic, and convincing
… so you don’t need any magic tricks up your sleeve. Then your conversations will be more successful!
For those who want to be on the safe side and play fair, the best thing is to learn the art of speaking and communicating in all its aspects. To those people, I recommend Communication skills training and Presentation Skills I-IV as private lessons.
In the right tone of voice you can say anything, in the wrong one, you cannot.
George Bernard Shaw
Your travel companion
For many years I have been helping people to present themselves and their message convincingly. Sometimes it’s about speeches and presentations, sometimes it’s about a conversation. As part of the preparation for important conversations, I pass on what is particularly important. You learn to be fully present and thus have full access to your skills, your knowledge, and the bigger picture. I help you so that your message is heard and understood. Benefit from my experience in marketing, psychology and communication science.
Find out more about me in my profile.
Just ask me personally
Please post any questions that may interest other readers in the comments. Are you looking for professional support?
Transparency is important. Therefore, you will find answers to frequently asked questions already here, for example about me (profile), the services, the fees, and getting to know me. If this suits you, I look forward to working with you.
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What clients say
I started to work with Karsten in private one-on-one coaching and it helped me to have more meaningful conversations.
Best presentation skills trainer I’ve ever met. Karsten gave me the right feedback to improve my presentation and didn’t skimp on any important detail. I particularly appreciate how he took the time to explore my content and take the audience’s place to make sure every word hits the mark. He shares his knowledge and his experiences in the corporate world very generously. Karsten is a very stimulating and, when necessary, very calming personality. He really wants the best for his clients and I think he is the best in his field.
What is communication?
Communication is the act of giving, receiving, and sharing information. A communication has three parts: the sender, the message, and the recipient.
Why is good communication important?
Why are good communication skills so important?
What is a good conversation?
A good conversation makes you and your conversational partners feel heard, satisfied, and maybe even more informed. This requires balance between simplicity and detail, staying on topic and changing it, asking questions and answering them, and listing carefully.
Why is listening so important in a conversation?
Listening indicates a person’s ability and willingness to receive and interpret information in the communication process. Without active listening skills, you won’t be able to receive and interpret the message. As a result, the communication process will break down, and the speaker can quickly become irritated. Listening enhance your ability to understand better and make you a better communicator, it also makes the experience of speaking to you more enjoyable to other people.
For which situations is professional preparation for a conversation helpful?
Job interview, clarification, appraisal interview, job interview, feedback interview, salary discussion, annual interview, contract extension, salary increase, target agreement, negotiations, price discussions, debates, arguments, discussions, disputes, pro-and-contra talks, consensus, dialogues, discourse, decision-making interviews, development discussions, personal interviews, cooperation talks, interviews, exchange of experiences, critical interviews, assessment centers, small-talk, stress interviews, situational interviews, multimodal interviews, standardized interviews, semi-standardized interviews, open interviews, purchasing negotiations, elevator pitch, two-way conversation, convincing talk, briefing, group discussion, meeting, meeting, mediation interview, counseling, action recommendations, project discussion, …
Every conversation benefits from professional preparation. In practice, the decision to provide professional assistance in preparing for a conversation is based on the ratio of expected benefits to outlay.
Five fingers for a structured speech. Five-finger speech structure.
The five-finger speech structure step by step. Systematically build up statements, whether for speeches, presentations, or discussions.
You should know Godwin’s Law in order not to fall into the trap
When attackers lack arguments, things often get dirty. Unfair comparisons, like with the Nazis, are then meant to distract. Rhetoric can also be fair, but unfortunately, it frequently is not. What does Godwin’s Law mean? And how does it relate to everyday communication, speeches and presentations?
Those who want, misunderstand us
Even if we provide a message with the appropriately deserved chance, it is not always communicated fairly. Then the best techniques and immense preparation help you only to a limited extent. Some hair can be found in every soup (German figure of speech), or conjured into it. What to do?
Being right at all costs. The price we pay for needing to be right.
Persuading without arguments, assertiveness, winning without consideration, knockout by nasty tricks, black magic, manipulating. It is a coveted feeling to be right.
Present the benefits in the beginning of your pitch
There are many strategies to consider in opening your pitch. Think about it twice, because those first minutes can make or break you.
17 tips for facial expressions in speeches and presentations
This article deals with what it is worth paying attention to as a speaker concerning facial expressions.
Published: June 20, 2004
Author: Karsten Noack
Revision: August 22nd, 2022
German version: https://www.karstennoack.de/vorbereitung-gespraeche-verhandlungen/