Coaching for the preparation of conversations and negotiations in Berlin & online
I help you to make you and your offer compelling in conversations and negotiationsCoaching to prepare for meetings and negotiations
You’ll find here articles and professional coaching on how to systematically prepare for important conversations and negotiations, including body language. When the outcome of the conversation has consequences, professional support is a valuable asset. You and your offer will be more convincing.
Overview
So let us begin anew – remembering on both sides that civility is not a sign of weakness, and sincerity is always subject to proof. Let us never negotiate out of fear. But let us never fear to negotiate.
John F. Kennedy
Coaching and training:
No legal advice!
Prepare for meetings and negotiations
Do you need to explain complex issues succinctly? Are you facing difficult negotiations with customers who are always unhappy and negative? Do you keep asking your boss for a raise without success? Do you need to make clear statements to your employees, but don’t want to strain the working atmosphere? Are you having trouble sleeping because linguistics and psychology aren’t your hobbies, but so much depends on the next conversation that every word counts?
Everywhere is Babylon …
Unfortunately, communication is not always easy. Sometimes we say something and then suddenly realize that what we said was interpreted quite differently by the person we were talking to.
This usually happens in conversations where we are trying to convince other people of something – be it a special offer, or ourselves, selling a point of view, or some kind of necessity. But if we don’t get to the point quickly and accurately, the other person quickly loses interest, and the desired attention and opportunity to persuade fades. The conversation has failed and you have missed the opportunity to persuade!
Let’s talk about it! – What I offer
To ensure that your conversations are a success, I help you to …
- … familiarize yourself with effective communication strategies beyond the textbook
- … expand your psychological knowledge and skills
- … benefit from practical experience instead of purely theoretical advice
- … deal with even the most difficult people in negotiations
- … create a relaxed atmosphere in which many things become easier
- … remain calm, self-confident, authentic, and convincing
… so you don’t need any magic tricks up your sleeve. Then your conversations will be more successful!
For those who want to be on the safe side and play fair, the best thing is to learn the art of speaking and communicating in all its aspects. To those people, I recommend Communication skills training and Presentation Skills I-IV as private lessons.
In the right tone of voice you can say anything, in the wrong one, you cannot.
George Bernard Shaw
Your travel companion
For many years I have been helping people to present themselves and their message convincingly. Sometimes it’s about speeches and presentations, sometimes it’s about a conversation. As part of the preparation for important conversations, I pass on what is particularly important. You learn to be fully present and thus have full access to your skills, your knowledge, and the bigger picture. I help you so that your message is heard and understood. Benefit from my experience in marketing, psychology and communication science.
Find out more about me in my profile.
Just ask me personally
Please post any questions that may interest other readers in the comments. Are you looking for professional support?
If you are interested in coaching, training, or consulting, for organizational questions and to make an appointment, you can reach me best by the contact form or by e-mail (mail@karstennoack.com). You can reach me by telephone at +49(0)30 864 213 68 and mobile phone at +49(0)1577 704 53 56 from Monday to Thursday from 9:00 to 18:00. Most of the time I am in sessions, so please leave a message with your phone number in Germany, then. Please remember to be very specific about the reason for your call. I will call you back as soon as possible. The privacy policy can be found here.
Transparency is important. Therefore, you will find answers to frequently asked questions already here, for example about me (profile), the services, the fees, and getting to know me. If this suits you, I look forward to working with you.
Message
Remarks:
In the address bar of your browser, the URL should begin with "https://www.karstennoack.com/...". This indicates a secure connection (SSL). Whether you enter your real name is up to you.
What clients say
I started to work with Karsten in private one-on-one coaching and it helped me to have more meaningful conversations.
Christian Sommer
New York
Best presentation skills trainer I’ve ever met. Karsten gave me the right feedback to improve my presentation and didn’t skimp on any important detail. I particularly appreciate how he took the time to explore my content and take the audience’s place to make sure every word hits the mark. He shares his knowledge and his experiences in the corporate world very generously. Karsten is a very stimulating and, when necessary, very calming personality. He really wants the best for his clients and I think he is the best in his field.
Claude Gibert
Berlin
What is communication?
Communication is the act of giving, receiving, and sharing information. A communication has three parts: the sender, the message, and the recipient.
Why is good communication important?
Why are good communication skills so important?
What is a good conversation?
A good conversation makes you and your conversational partners feel heard, satisfied, and maybe even more informed. This requires balance between simplicity and detail, staying on topic and changing it, asking questions and answering them, and listing carefully.
Why is listening so important in a conversation?
Listening indicates a person’s ability and willingness to receive and interpret information in the communication process. Without active listening skills, you won’t be able to receive and interpret the message. As a result, the communication process will break down, and the speaker can quickly become irritated. Listening enhance your ability to understand better and make you a better communicator, it also makes the experience of speaking to you more enjoyable to other people.
For which situations is professional preparation for a conversation helpful?
Job interview, clarification, appraisal interview, job interview, feedback interview, salary discussion, annual interview, contract extension, salary increase, target agreement, negotiations, price discussions, debates, arguments, discussions, disputes, pro-and-contra talks, consensus, dialogues, discourse, decision-making interviews, development discussions, personal interviews, cooperation talks, interviews, exchange of experiences, critical interviews, assessment centers, small-talk, stress interviews, situational interviews, multimodal interviews, standardized interviews, semi-standardized interviews, open interviews, purchasing negotiations, elevator pitch, two-way conversation, convincing talk, briefing, group discussion, meeting, meeting, mediation interview, counseling, action recommendations, project discussion, …
Every conversation benefits from professional preparation. In practice, the decision to provide professional assistance in preparing for a conversation is based on the ratio of expected benefits to outlay.
Present the benefits in the beginning of your pitch
There are many strategies to consider in opening your pitch. Think about it twice, because those first minutes can make or break you.
How do you appear in front of the camera?
How do you look in front of the camera? It’s difficult to assess your personal impact in front of the camera. What do you need to consider?
You should know Godwin’s Law in order not to fall into the trap
What is Godwin’s Law? And how does it relate to everyday communication, speeches, and presentations?
Think twice before talking to the media
You get a call from a reporter who wants to interview you. Because you like the idea, you want to confirm it right away. Wait a minute!
What effort and cost for the preparation of a conversation or negotiation are justified?
If you expect something from a conversation, it pays off to prepare accordingly. With a good conversation, a lot can be achieved and investments are worthwhile. So far so good. Which effort exactly is worthwhile?
Professional impact analysis: How are you perceived by other people?
How do you actually affect people in conversations, speeches and presentations, in interviews? Professional feedback helps. What insights does an impact analysis offer you?
Published: June 20, 2004
Author: Karsten Noack
Revision: August 20th, 2023
Translation: ./.
German version: https://www.karstennoack.de/vorbereitung-gespraeche-verhandlungen/
K:
T: RR
#23123