Coaching for the preparation of conversations and negotiationsI help you to make you and your offer compelling in conversations and negotiations
Coaching to prepare your conversations and negotiations
How about my assistance for the systematic preparation of important conversations, discussions, and negotiations, including body language? If the result of a conversation has relevant consequences, professional support is worth it.
So let us begin anew – remembering on both sides that civility is not a sign of weakness, and sincerity is always subject to proof. Let us never negotiate out of fear. But let us never fear to negotiate.
John F. Kennedy
Coaching and training:
No legal advice!
Do you have to explain complex topics succinctly? Are you facing rather difficult negotiations with customers who are always dissatisfied and negative? Do you keep asking your boss to raise your salary without success? You have to make clear statements to your employees, but don’t want to put a strain on the working atmosphere? Do you sleep badly because linguistics and psychology aren’t your hobbies but so much depends on the next conversation that every word counts?
Unfortunately, communication is not always easy. Sometimes we say something and then suddenly realize that what we said was interpreted quite differently by the person we were talking with.
Usually, this happens in conversations where we try to convince other people of something – be it a special offer, or ourselves, selling a point of view, or some kind of necessity. But if we don’t get to the point fast enough and precisely, others quickly lose interest and the desired attention and opportunity to convince fades. The conversation has failed and you missed the opportunity to convince!
To ensure that your conversations are a success, I help you to …
- … familiarize yourself with effective communication strategies beyond the textbook
- … expand your psychological knowledge and skills
- … benefit from practical experience instead of purely theoretical advice
- … deal with even the most difficult people in negotiations
- … create a relaxed atmosphere in which many things become easier
- … remain calm, self-confident, authentic and convincing
… so you don’t need any magic tricks up your sleeve. Then your conversations will be more successful!
For those who want to be on the safe side and play fair, the best thing is to learn the art of speaking and communicating in all its aspects. To those people, I recommend Communication skills training and Presentation Skills I-IV as private lessons.
In the right tone of voice you can say anything, in the wrong one, you cannot.
George Bernard Shaw
For many years I have been helping people to present themselves and their message convincingly. Sometimes it’s about speeches and presentations, sometimes it’s about a conversation. As part of the preparation for important conversations, I pass on what is particularly important. You learn to be fully present and thus have full access to your skills, your knowledge, and the bigger picture. I help you so that your message is heard and understood. Benefit from my experience in marketing, psychology and communication science.
Find out more about me in my profile.
I started to work with Karsten in private one-on-one coaching and it helped me to have more meaningful conversations.
Best presentation skills trainer I’ve ever met. Karsten gave me the right feedback to improve my presentation and didn’t skimp on any important detail. I particularly appreciate how he took the time to explore my content and take the audience’s place to make sure every word hits the mark. He shares his knowledge and his experiences in the corporate world very generously. Karsten is a very stimulating and, when necessary, very calming personality. He really wants the best for his clients and I think he is the best in his field.
The five-finger speech structure step by step. Systematically build up statements, whether for speeches, presentations, or discussions.
Assertiveness is based on persuasiveness. What needs to be convincing is inseparably linked to the person who wants to realize his or her intentions. In addition to the quality and attractiveness of the offer, a convincing presentation is also important. The way in which we are perceived has a great impact on our assertiveness and is a major factor in determining whether we gain trust and support or whether we encounter resistance. This not only applies in the professional context, but also in the private sphere.
Where to put your hands in conversations and during presentations? Just put your hands in your trouser pockets and the problem is solved. Many inexperienced speakers think this is quite a good idea. I (and most of the audience) don’t think it’s so good. Why? This question will be answered.
The question “How are you?” is a constant one. Very few people answer it as a serious question. If, however, it is answered too personally, it overwhelms those who only ask out of habit or politeness. So, what do we do when we learn that a person we are talking to has a serious illness?
When the topic of body language appears in the context of the speech, it is usually about gestures and a solid stand. Facial expressions are discussed, if at all, with the hint to smile. This is a pity because it has a lot to offer as well as the potential to harm if it is not appropriate. What does not fit the personality and role of the speaker is unintentionally funny, damages credibility, and distracts from the content and the message.
The article deals with what it is worth paying attention to as a speaker concerning facial expressions.
Does everyone have to say something about everything? In my opinion, the most important rule of rhetoric and good communication style is that those who have nothing to say should shut up.
Job interview, clarification, appraisal interview, job interview, feedback interview, salary discussion, annual interview, contract extension, salary increase, target agreement, negotiations, price discussions, debates, arguments, discussions, disputes, pro-and-contra talks, consensus, dialogues, discourse, decision-making interviews, development discussions, personal interviews, cooperation talks, interviews, exchange of experiences, critical interviews, assessment centers, small-talk, stress interviews, situational interviews, multimodal interviews, standardized interviews, semi-standardized interviews, open interviews, purchasing negotiations, elevator pitch, two-way conversation, convincing talk, briefing, group discussion, meeting, meeting, mediation interview, counseling, action recommendations, project discussion, …
Every conversation benefits from professional preparation. In practice, the decision to provide professional assistance in preparing for a conversation is based on the ratio of expected benefits to outlay.