Communication Skills Training (group and individual training)
Transform your communication skills
Training for professional communication skills
Professionals at all levels must rely upon sound communication for effective working relationships. Through self-assessments, role-playing activities, and video simulations, this training course provides the communication skills in the professional context needed to handle all types of situations with a flexible, genuine, and self-confident approach, and build collaborative relationships based on trust and respect.
People don’t buy what you do, they buy how you make them feel and the story you give them to tell.
Training for professional communication skills
Humans love relationships, magic and captivating stories.
This training will provide you with essential and advanced knowledge and techniques, impulses, and training opportunities to develop, refine and consolidate your communication style.
The training is offered with different focuses. The training is designed to equip people like experts, managers, or employees with best practice techniques to reduce conflict, build better professional working relationships, and get your message across with clarity.
Topics
- Build collaborative relationships that emphasize trust and respect
- Communicate effectively using simple and concise language
- Use and read body language
- Enhance listening to anticipate and avoid misunderstandings
- Foster cross-cultural understanding in your workplace
- Eliminate communication roadblocks and focus on nonverbal cues
- Get results working with different and difficult personality types
- Effective tools and communication strategies
- Maintain focus even in pressure situations
- How to enhance communication by avoiding communication blunders and misunderstandings
- The importance of excellent listening skills
- What works and what doesn’t
- Storytelling (optional)
- Practice, practice, practice!
Benefits
You will expand your communication skills. Whether with or without preparation you captivate your conversational partners from the very first moment. As a result, you and your message are compelling in conversations and presentations. Your message gets the chance it deserves.
Target group
Anyone whose success depends on effective communication: Women and men from science, business, and politics who want to improve their communication skills and increase their impact as communicators.
Methods
As this is a course dedicated to communication, it will be a very interactive course with continuous role-play, practice-oriented and communicative exercises. Continuous feedback will be given throughout the course as well as trainer input and the opportunity to self-reflect. This course requires a lot of input from every participant.
Training events in Berlin
- Currently, this is offered exclusively as one-on-one training
- Alternatively by arrangement
10 hours of individual training spread over 2 days
Price: The current fee for 10 hours of personal training applies - Decision aid: Training in a group or as personal training?
For effective training, a maximum of SIX is available in the group training.
Please contact me regarding questions and registration!
* The deadline for early birds shall be the date of receipt of payment, not the application date.
Note: This group training is also available as corporate training. Do you want an even more intense, tailor-made program in which you plan the content and session dates individually with me? I recommend that you book this training program as individual training or coaching. Recommended: at least 10 hours.
Just ask me personally
Please post any questions that may interest other readers in the comments. Are you looking for professional support?
If you are interested in coaching, training, or consulting, for organizational questions and to make an appointment, you can reach me best via this contact form (It is up to you whether you enter personal data) or by e-mail (mail@karstennoack.com). Otherwise, you may reach me by telephone at +49(0)30 864 213 68 and mobile phone at +49(0)1577 704 53 56 from Monday to Thursday from 9:00 to 18:00. Most of the time I am in sessions, so please leave a message with your phone number in Germany, then. Please remember to be very specific about the reason for your call. I will call you back as soon as possible. The privacy policy can be found here.
Transparency is important. Therefore, you will find answers to frequently asked questions already here, for example about me (profile), the services, the fees, and getting to know me. If this suits you, I look forward to working with you.
Message
Remarks:
In the address bar of your browser, the URL should begin with "https://www.karstennoack.com/...". This indicates a secure connection (SSL). Whether you enter your real name is up to you.
Your communication coach
Since 1998 I support people in presenting themselves and their message convincingly — in conversations and presentations. I share my experiences during the training for professional communication skills. I do everything I can to ensure that you and your message leave a lasting impression on your conversational partners. Benefit from my experiences in marketing, psychology and communication skills.
Find out more about me in my profile.
Just ask me personally
Please post any questions that may interest other readers in the comments. Are you looking for professional support?
If you are interested in coaching, training, or consulting, for organizational questions and to make an appointment, you can reach me best via this contact form (It is up to you whether you enter personal data) or by e-mail (mail@karstennoack.com). Otherwise, you may reach me by telephone at +49(0)30 864 213 68 and mobile phone at +49(0)1577 704 53 56 from Monday to Thursday from 9:00 to 18:00. Most of the time I am in sessions, so please leave a message with your phone number in Germany, then. Please remember to be very specific about the reason for your call. I will call you back as soon as possible. The privacy policy can be found here.
Transparency is important. Therefore, you will find answers to frequently asked questions already here, for example about me (profile), the services, the fees, and getting to know me. If this suits you, I look forward to working with you.
Message
Remarks:
In the address bar of your browser, the URL should begin with "https://www.karstennoack.com/...". This indicates a secure connection (SSL). Whether you enter your real name is up to you.
Preparation of important conversations and negotiations
Communication can be very easy. But often it is not. Sometimes we say things and then later notice from the reaction of our conversation partners that they seem to have spoken to someone completely different. I didn't say that with the best will in the world. - Or did I say that after all?
More or less consciously, conversations are about convincing other people of something - be it a special offer, your personality, a perspective, or a necessity. If this doesn't happen fast enough and above all not exactly to the point and descriptively, the person we are talking to quickly loses interest, and we lose the hoped-for opportunity. — Conversation failed.
You can let me support you in the preparation of your conversations and negotiations (to be on the safe side: no legal advice!). Find out how you and your message are perceived (arguments, body language, language, voice, and much more). I will familiarize you with effective tools and communication strategies. Develop your psychological skills, learn to stay calm, act confidently, remain authentic, and finally convince.
What clients say
Quite an eye-opener, it brings structure to things which most everyone knows and understands and are common sense – now I’m applying it. I gained a lot of insights during the training one-on-one.
Oliver Martin
Berlin
The trainer Karsten was really good. Now I know a lot more about verbal communication, bodylanguage, listening, the ussage of my voice. And what is even more important; now I know how to use the skills in my business. This course should be required for anyone interested in leading and managing people.
Robert Michaels
Berlin
The course was excellent. Karsten held the audiences attention and while it was entertaining we learned a lot.
Trisha Williams
Berlin
I learned more about my own communication skills with this coaching. I will utilize the skills learned to be a better communicator.
Carolyn Ward
Nice
I did really enjoy the indivdual training. I gained different perspectives on situations and personal behaviour. The approach was very effective and the knowledge sticks in my mind. Very good.
George Herrmann
Stuttgart
Five fingers for a structured speech. Five-finger speech structure.
The five-finger speech structure step by step. Systematically build up statements, whether for speeches, presentations, or discussions.
You should know Godwin’s Law in order not to fall into the trap
When attackers lack arguments, things often get dirty. Unfair comparisons, like with the Nazis, are then meant to distract. Rhetoric can also be fair, but unfortunately, it frequently is not. What does Godwin’s Law mean? And how does it relate to everyday communication, speeches and presentations?
Beware of manipulation: Intentional mirroring in conversations
Intentional mirroring is the deliberate imitation of other people to make them feel good. It serves to promote rapport and can also be used against the interests of the mirrored.
Those who want, misunderstand us
Even if we provide a message with the appropriately deserved chance, it is not always communicated fairly. Then the best techniques and immense preparation help you only to a limited extent. Some hair can be found in every soup (German figure of speech), or conjured into it. What to do?
Being right at all costs. The price we pay for needing to be right.
Persuading without arguments, assertiveness, winning without consideration, knockout by nasty tricks, black magic, manipulating. It is a coveted feeling to be right.
Present the benefits in the beginning of your pitch
There are many strategies to consider in opening your pitch. Think about it twice, because those first minutes can make or break you.
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Published: June 1, 2009
Author: Karsten Noack
Revision: August 20th, 2023
Translation: ./.
German version: https://www.karstennoack.de/vorbereitung-wichtiger-vortraege-und-reden/
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#1679
“The single biggest problem in communication is the illusion that it has taken place.”
— George Bernard Shaw
The topic of communication is and remains a lifelong challenge.