Communication Skills Training (group and individual training)Transform your communication skills
Training for professional communication skills
Professionals at all levels must rely upon sound communication for effective working relationships. Through self-assessments, role-playing activities, and video simulations, this training course provides the communication skills in the professional context needed to handle all types of situations with a flexible, genuine, and self-confident approach, and build collaborative relationships based on trust and respect.
People don’t buy what you do, they buy how you make them feel and the story you give them to tell.
Humans love relationships, magic and captivating stories.
This training will provide you with essential and advanced knowledge and techniques, impulses and training opportunities to develop, refine and consolidate your communication style.
The training is offered with different focuses. The training are designed to equip people like experts, managers or employees with best practice techniques to reduce conflict, build better professional working relationships, and get your message across with clarity.
- Build collaborative relationships that emphasize trust and respect
- Communicate effectively using simple and concise language
- Use and read body language
- Enhance listening to anticipate and avoid misunderstandings
- Foster cross-cultural understanding in your workplace
- Eliminate communication roadblocks and focus on nonverbal cues
- Get results working with different and difficult personality types
- Effective tools and communication strategies
- Maintain focus even in pressure situations
- How to enhance communication by avoiding communication blunders and misunderstandings
- The importance of excellent listening skills
- What works and what doesn’t
- Storytelling (optional)
- Practice, practice, practice!
You will expand your communication skills. Whether with or without preparation you captivate your conversational partners from the very first moment. As a result, you and your message are compelling in conversations and presentations. Your message gets the chance it deserves.
Anyone whose success depends on effective communication: Women and men from science, business, and politics who want to improve their communication skills and increase their impact as communicators.
As this is a course dedicated to communication, it will be a very interactive course with continuous role-play, practice-oriented and communicative exercises. Continuous feedback will be given throughout the course as well as trainer-input and the opportunity to self-reflect. This course requires a lot of input from every participant.
- 13th and 14th October 2021 plus prep session 1:1*
The course fee is 1,699 euros plus 16 % VAT
Early birds pay 1,599 euros plus 16 % VAT before 15th February 2021**
Places available: Yes
Comments: This training focuses on the basics of communication for managers and executives. In the one-to-one training, you choose the focus!
- Alternatively by arrangement
10 hours of individual training spread over 2 days
Fee: 1599 Euro plus 16 % VAT.
Decision aid: Training in a group or as individual training?
For effective training, a maximum of FOUR SEATS is available in the group training.
* The deadline for early birds shall be the date of receipt of payment, not the application date.
Note: This group training is also available as corporate training. If you want an even more intense, tailor-made program in which you plan the content and session dates individually with me, I recommend that you book this training program as individual training or coaching. Recommended: at least 10 hours.
Since 1998 I support people in presenting themselves and their message convincingly — in conversations and presentations. I share my experiences during the training for professional communication skills. I do everything I can to ensure that you and your message leave a lasting impression on your conversational partners. Benefit from my experiences in marketing, psychology and communication skills.
Find out more about me in my profile.
Communication can be very easy. But often it is not. Sometimes we say things and then later notice from the reaction of our conversation partners that they seem to have spoken to someone completely different. I didn't say that with the best will in the world. - Or did I say that after all?
More or less consciously, conversations are about convincing other people of something - be it a special offer, your personality, a perspective, or a necessity. If this doesn't happen fast enough and above all not exactly to the point and descriptively, the person we are talking to quickly loses interest, and we lose the hoped-for opportunity. — Conversation failed.
You can let me support you in the preparation of your conversations and negotiations (to be on the safe side: no legal advice!). Find out how you and your message are perceived (arguments, body language, language, voice, and much more). I will familiarize you with effective tools and communication strategies. Develop your psychological skills, learn to stay calm, act confidently, remain authentic, and finally convince.
Quite an eye-opener, it brings structure to things which most everyone knows and understands and are common sense – now I’m applying it. I gained a lot of insights during the training one-on-one.
The trainer Karsten was really good. Now I know a lot more about verbal communication, bodylanguage, listening, the ussage of my voice. And what is even more important; now I know how to use the skills in my business. This course should be required for anyone interested in leading and managing people.
The course was excellent. Karsten held the audiences attention and while it was entertaining we learned a lot.
I learned more about my own communication skills with this coaching. I will utilize the skills learned to be a better communicator.
I did really enjoy the indivdual training. I gained different perspectives on situations and personal behaviour. The approach was very effective and the knowledge sticks in my mind. Very good.
The five-finger speech structure step by step. Systematically build up statements, whether for speeches, presentations, or discussions.
Assertiveness is based on persuasiveness. What needs to be convincing is inseparably linked to the person who wants to realize his or her intentions. In addition to the quality and attractiveness of the offer, a convincing presentation is also important. The way in which we are perceived has a great impact on our assertiveness and is a major factor in determining whether we gain trust and support or whether we encounter resistance. This not only applies in the professional context, but also in the private sphere.
Where to put your hands in conversations and during presentations? Just put your hands in your trouser pockets and the problem is solved. Many inexperienced speakers think this is quite a good idea. I (and most of the audience) don’t think it’s so good. Why? This question will be answered.
The question “How are you?” is a constant one. Very few people answer it as a serious question. If, however, it is answered too personally, it overwhelms those who only ask out of habit or politeness. So, what do we do when we learn that a person we are talking to has a serious illness?
When the topic of body language appears in the context of the speech, it is usually about gestures and a solid stand. Facial expressions are discussed, if at all, with the hint to smile. This is a pity because it has a lot to offer as well as the potential to harm if it is not appropriate. What does not fit the personality and role of the speaker is unintentionally funny, damages credibility, and distracts from the content and the message.
The article deals with what it is worth paying attention to as a speaker concerning facial expressions.
Does everyone have to say something about everything? In my opinion, the most important rule of rhetoric and good communication style is that those who have nothing to say should shut up.