Professional Impact Analysis: Discover How Others See You

Professional Impact Analysis: Discover How Others See You

How do you and your messages affect the audience?
17 hints that someone is a manipulator

Professional Impact Analysis

 

Unlock the power of your presence with a professional impact analysis. In today’s fast-paced world, how you communicate can make or break your career. Whether you’re a business leader, a spokesperson, or a public figure, knowing how others perceive you is crucial for success. Let’s explore how understanding and refining your impact can elevate your communication skills and ensure you are always at your best.

Professional Impact Analysis: Discover How Others See You?

 

 

Why Impact Analysis Matters

 

Are you aware of how others perceive you? Imagine a business presentation where, despite having excellent content, the audience seems disengaged, or a politician whose intended message gets misinterpreted due to poor delivery. Effective communication can mean the difference between success and failure—whether in business, politics, or public life. A professional impact analysis helps you identify blind spots and optimize how you come across in every situation.

 

 

 

Self-Perception and Impact Analysis

 

How do you impact people during conversations, speeches, presentations, and interviews? Everyone has blind spots. Impact analysis is essential for uncovering these. For example, you may believe that your confident tone is effective, but others might perceive it as aggressive. By preparing in advance, you gain valuable insights into how your audience perceives you. This gives you a clear advantage for successful performances.

 

 

Do You Know How You Affect Others?

 

How do you interact with others during meetings and presentations? Communication happens constantly, whether you intend it or not. Much of what you do or don’t do is perceived and interpreted by others. For example, you might think you are being assertive, but your audience could perceive it as aggressive. Your messages are not always understood in the way you intend, and often, blind spots can hinder effective communication.

 

 

Professional Impact Analysis

 

For many experts, spokespersons, and politicians, impact analysis is an essential part of preparing for speeches, presentations, statements, interviews, and discussions. For example, a spokesperson preparing for a high-stakes media appearance used impact analysis to identify non-verbal cues that were undermining their message. By correcting these, they were able to convey authority and trustworthiness, leading to a much more effective communication outcome. Impact analysis allows you to explore your impact before performing in front of an audience, giving you valuable insights into how you and your message will be perceived.

 

 

 

Honest and Constructive Feedback

 

The more influential your position, the more you’re under constant observation. Every moment is a performance, and every detail counts. For instance, a small gesture like avoiding eye contact or crossing your arms can convey disinterest or defensiveness, significantly affecting how your message is received. Whether it’s in the media, at events, or in private situations, everything you say—or don’t say—shapes the public’s perception of you.

 

 

 

Key Questions to Consider

 

  • How do you influence others?: Your impact on others is crucial for effective communication.
  • How are you understood?: Your audience’s perception determines whether your message hits home.
  • What image do you convey?: Every detail contributes to the image others form of you.
  • In which areas can you improve?: Targeted analysis helps you identify areas for improvement.

 

I will provide you with an accurate picture of how you are perceived in public. This is particularly beneficial for executives and representatives of companies, associations, and political parties.

 

 

 

The Importance of Impact Analysis

 

A few thoughtless words can have significant consequences, whether spoken in front of an audience, microphone, or camera. For instance, a CEO’s offhand remark during a Q&A session about potential layoffs led to widespread panic among employees and negative media coverage, highlighting the importance of careful phrasing and preparation. Careful preparation for critical situations is crucial, and impact analysis is a key element of that preparation.

Even many experienced speakers may struggle with media appearances, as these situations require unique skills that aren’t part of their everyday routine. Managing on-camera presence, handling rapid-fire questions, and maintaining poise under pressure are just a few of the challenges that can make media engagements particularly demanding. To master such situations, you need to be confident in front of the camera, handle provocative journalist questions, and deal with vehement attacks during debates or panel discussions.

Why leave anything to chance when preparation can make all the difference? Instead of recognizing your mistakes when it’s too late, use an impact analysis to receive professional feedback before the actual event. Get ahead of the critics—why take unnecessary risks when you can guarantee a successful performance? Rehearse, gather feedback, and refine your delivery in advance.

 

 

 

Key Elements of Impact Analysis

 

  • Voice:
    A confident, clear voice conveys authority and ensures your message is heard.
  • Body Language:
    Gestures and posture speak volumes—use them to reinforce your message.
  • Stage Presence and Credibility:
    Establish credibility to keep your audience engaged.
  • Choice of Words and Style:
    Words matter—make sure they are impactful and clear.
  • Emotional Connection:
    Connect emotionally to ensure your audience cares about your message.
  • Arguments and Strategy:
    Develop strong arguments to back up your key points.
  • Clear Structure and Narrative:
    A clear structure makes your message easily understandable.
  • Key Messages:
    Focus on delivering your most important points effectively.
  • Quick Thinking:
    Use wit and confidence to handle spontaneous situations.
  • Risk Analysis: Anticipate potential risks and prepare accordingly.
  • Impact Awareness:
    Understand the impact your words may have on the audience.
  • On-Camera Skills:
    Hone your skills to be effective in front of the camera.
  • Handling Provocative Questions:
    Stay calm in difficult situations, delivering thoughtful responses.

 

 

 

Your Personalized Impact Analysis

 

How are you perceived, and what can you improve to effectively present yourself and your message? By understanding your current impact, you can make intentional changes that lead to greater success.

Based on your impact analysis, you’ll receive recommendations to optimize your presence. If desired, I offer targeted support to boost your confidence, charisma, and self-marketing for speeches and media appearances—from the initial analysis to dress rehearsal, and even personal support during the performance. For example, a recent client who was preparing for a major conference saw significant improvements in audience engagement after targeted support. With tailored feedback on their body language and vocal delivery, they went from feeling nervous to commanding the stage with confidence. Take control of your success—book your first session today!

The impact analysis can be booked individually for 60 minutes or as the starting point for more comprehensive event preparation. Sessions are also available via telephone or video support.

You decide how extensive the analysis is. Many factors affect how you are perceived. Here are some examples:

 

 

1. Direct Analysis

 

A brief meeting is enough to get immediate feedback on how you affect others. You’ll learn about specific aspects such as your tone of voice, body language habits, eye contact, and overall presence, as well as actionable ways to improve.

 

 

2. Evaluation of Events

 

In addition to direct analysis, recordings of interviews, TV appearances, speeches, and social media content can be reviewed to provide comprehensive insights.

 

 

3. Qualitative Interviews

 

Qualitative interviews with relevant target groups are conducted to analyze key aspects of your public image. You will then receive a personal and honest impact analysis—providing you with the full truth about how you are perceived.

 

 

4. Feedback

 

With this feedback and the provided recommendations, you’ll be equipped to align your presentation style with audience expectations, focusing on specific elements like pacing, audience engagement techniques, and clarity of key messages to ensure you can reach and convince them effectively.

 

 

 

Conclusion

 

A professional impact analysis can make the difference between success and failure, especially in high-stakes situations. By understanding how others perceive you and refining your communication style, you can build trust, engage your audience, and deliver your message effectively. Don’t let blind spots hold you back—invest in your ability to communicate powerfully and confidently. Whether you are a business executive, spokesperson, or public figure, being proactive about your impact will ensure you are always at your best. Start today, and take the next step towards mastering your influence.

Contact Me for More Information

 

If you have specific questions or want to know more about how I can help, just ask me directly. For questions that might interest others, please feel free to post them in the comments section below.

 

 

Looking for Professional Support?

 

If you're interested in coaching, training, or consulting, have organizational questions, or would like to schedule an appointment, the best way to reach me is through this contact form (where you can choose whether to provide your personal data) or by email at mail@karstennoack.com. You can find the privacy policy here.

 

 

Transparency and Frequently Asked Questions

 

Transparency is important to me. To help you get started, I've provided answers to frequently asked questions about myself (profile), the services I offer, fees, and the process of getting to know me. If you like what you see, I'd be delighted to work with you.

I have read and accept the privacy policy.

Remarks:

In the address bar of your browser, the URL should begin with "https://www.karstennoack.com/...". This indicates a secure connection (SSL). Whether you enter your real name is up to you.

P.S.

 

How well do you really know yourself? What insights would help you understand how others perceive you and how you can enhance that perception?

Articles

Help, Am I a Narcissist? 8 Clear Signs That You Are Not a Narcissist

Do you find yourself questioning whether you might be a narcissist? Self-reflection is a strong indicator that you are not. In this article, discover eight key signs that differentiate self-awareness from narcissistic behavior.

One side of character is integrity

One side of character is integrity

Integrity is an important part of a character. Integrity is a choice we make, and it’s a choice we must keep making, every moment of our lives. Develop and protect your integrity.

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Are you a good listener? 15 tips for active listening.

Are you a good listener? 15 tips for active listening.

Being a good listener can help you to see the world through the eyes of others. It enriches your understanding and expands your capacity for empathy. Listening increases your contact with the outside world by helping you improve your communication skills.

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To know thyself is the beginning of wisdom.

 Socrates

This article is a short excerpt from the more comprehensive course materials my clients receive in a group or individual training or coaching.

Published: June 27, 2009
Author: Karsten Noack
Revision: November 19th, 2024
Translation: ./.
German version: https://www.karstennoack.de/wie-wirken-sie-wirklich/
K:
H:
T: RR
#1890

What Public Speakers Should Know About Facial Expressions

What Public Speakers Should Know About Facial Expressions

The Importance of Facial Expressions in Public Speaking
Facial expression

Your Body Language Shapes Your Impact

 

Your body language plays a pivotal role in shaping your impact as a speaker. Words alone aren’t enough—you need to be just as mindful of what your body is communicating. Let’s explore how you can master your facial expressions to enhance your message and leave a lasting impression.

Your impact as a speaker depends heavily on your body language. While you probably have control over the words you say, are you sure you have the same control over what your body communicates?

What Public Speakers Should Know About Facial Expressions

 

When discussing body language in presentation skills training, the common question is often: “Where should I put my hands while speaking?” However, facial expressions—often referred to simply as mimicry—are rarely discussed beyond the advice to keep a smile on your face. This is unfortunate because facial expressions can significantly enhance your message. When facial expressions do not align with what is being said, they can be damaging. Inauthentic expressions can come off as unintentionally humorous, undermine credibility, and distract the audience.

This article focuses on what public speakers should pay attention to when it comes to facial expressions.

 

 

 

Body Language, Facial Expressions, and Public Speaking

 

In addition to the content of a speech, which is the verbal component, the method of delivery and non-verbal cues are also crucial. These include gestures, eye contact, direction of gaze, body posture, body tension, and elements like volume, intonation, and the often-underestimated use of pauses. Strategic pauses can create tension before a key point and allow a message to resonate afterward.

While facial expressions may seem to have taken on a lesser role in modern public speaking compared to the past, using them effectively still contributes greatly to a successful presentation. Overly exaggerated facial expressions can appear theatrical and forced, but well-balanced expressions can add much-needed depth to the delivery.

 

 

 

Are Facial Expressions No Longer Important?

 

Facial expressions are indeed important for speakers who aim to come across as authentic and convincing. This authenticity includes lively and dynamic facial expressions that naturally complement the content of the speech. Rather than adopting exaggerated expressions reminiscent of Asian theater masks or pantomimes, public speakers benefit more from approaches like Method Acting—where you fully experience the emotions behind your words. If you mean what you say and engage your senses, your face will naturally provide the appropriate expressions, as long as you haven’t numbed them with cosmetic interventions.

Avoid the deadpan expressions best suited to poker players or certain politicians. A skilled presenter knows that appropriate facial expressions are a key aspect of effective communication. Facial expressions often determine the true meaning behind a spoken message. During a presentation, the audience will focus on your face, and your facial cues will often communicate more about your attitudes, feelings, and emotions than your words alone ever could.

17 Tips for Facial Expressions in Speeches and Presentations

 

Your impact as a speaker depends heavily on your body language. While you probably have control over the words you say, are you sure you have the same control over what your body communicates?

 

 

1. Authenticity Above All

 

Effective body language supports your message and conveys a strong image of the speaker. Anything that doesn’t fit your personality, role, or message can come off as unintentionally funny, damage your credibility, and distract from your content. If you mean what you say, your facial expressions will naturally follow. Professional analysis can help reveal how your expressions truly affect your audience.

 

 

2. Smiling Is Contagious

 

Many people lose their lively facial expressions under the pressure of public speaking. Their faces can become stiff, like a mask. Start by freeing your face, especially when welcoming the audience—smile! A real smile, known as a Duchenne smile, engages the muscles around the mouth and eyes, creating an authentic warmth that helps build a bridge with your audience.

 

 

3. Convey Emotions

 

The connection between you and your words can bring them to life for the audience. Fully experience the emotions you want to convey, and your facial expressions will reflect them naturally. Remember, less is more—avoid over-exaggerating or grimacing.

 

 

4. Lead with Your Gaze

 

The audience will notice where you’re looking, and you can use this to guide their attention. Look at what you want your audience to focus on. Avoid repeatedly looking at exits or doors, as it may seem like you want to escape.

 

 

5. Make Eye Contact

 

Eye contact is crucial for connection. Good speakers engage one person at a time, holding their gaze long enough to complete a thought. This makes the interaction more personal. Smile and respond to visual cues, such as a frown, by rephrasing or elaborating to ensure understanding.

 

 

6. Avoid Asymmetrical Mouth Movements

 

Facial expressions like pulling up one side of your mouth can be interpreted as superiority or cynicism, making you seem arrogant. For instance, a slight smirk can easily be misread as condescension, even if it was unintended. Be mindful of these unintended signals and consider how they might be perceived by others.

 

 

7. The Pitfalls of a Permanent Smile

 

A constant smile can seem artificial or complacent, reminiscent of insincere salespeople. It’s important to vary your expression to match your message. For example, when discussing a serious or sensitive topic, an unwavering smile can make you appear out of touch or untrustworthy, as if you are not truly empathizing with your audience. Instead, adopt expressions that reflect the gravity of the topic—such as a thoughtful or sincere demeanor—which will help build trust and show that you genuinely understand the importance of what you are saying.

 

 

8. Relax Your Jaw

 

A tense jaw can make you appear angry, aggressive, or anxious. For example, clenching your teeth or grinding your jaw can signal frustration or nervousness, even if unintended. Relax your facial muscles, including your jaw, to project calmness and confidence. You can achieve this by consciously releasing tension, taking deep breaths, or even practicing relaxation techniques before speaking.

 

 

9. Smiling and Showing Teeth

 

In some cultures, such as in Germany, showing too many teeth can come off as insincere. Be aware of cultural differences and adjust your facial expressions accordingly.

 

 

10. Don’t Touch Your Face

 

Avoid touching your nose, mouth, or chin while speaking, as it suggests insecurity or dishonesty. This classic “Pinocchio gesture” can undermine your credibility. Additionally, such movements can distract your audience from your message and make you seem less confident. Instead, keep your hands relaxed by your sides or use them purposefully to emphasize key points.

 

 

11. Be Mindful of Subtle Expressions

 

Subtle expressions, such as a slight eyebrow raise or a fleeting frown, can significantly impact how your message is received. These micro-expressions often reveal genuine emotions that might contradict your words, leading to confusion or mistrust. For example, a quick look of irritation during a Q&A session can undermine an otherwise composed response. It’s crucial to be aware of these cues and practice maintaining expressions that are consistent with your intended message. Read my articles on body language to understand how subtle cues can either build or undermine trust in delicate situations.

 

 

12. Match Your Facial Expressions to Audience Size

 

As your audience size grows, your expressions need to become more pronounced. If those in the back can’t read your expression, they might assume you lack interest. Make sure your facial cues are visible to everyone.

 

 

13. Explore Different Facial Expressions

 

Facial expressions play an important role in convincing your audience. Your face is capable of over 10,000 different expressions, thanks to the many muscles at work. Practice the seven universally recognized emotions—anger, disgust, contempt, fear, happiness, sadness, and surprise—and learn how to control and convey them appropriately.

 

 

14. Observe Your Audience

 

Your audience’s facial expressions provide valuable feedback on how your message is landing. If they look bored, they might be disengaged, indicating you may need to change your tone, add a compelling story, or ask an engaging question. If they’re smiling or leaning in, they’re interested, and this is a sign to continue with the approach you’re taking. Adjust your approach based on their reactions to keep them engaged. Observing subtle cues like furrowed brows or crossed arms can also provide insights into confusion or disagreement, giving you the opportunity to clarify or shift your delivery to address concerns.

 

 

15. Minimize Reliance on Notes

 

Whether your manuscript is on a lectern or in your hand, avoid constantly looking at your notes. Excessive reliance on notes can make you appear unprepared or disconnected from your audience. Maintaining eye contact keeps the audience’s focus on you and helps create a stronger connection. Instead, practice enough so that you only glance at your notes when absolutely necessary. This shows confidence and helps your delivery feel more natural and engaging.

 

 

16. Practice, Practice, Practice

 

Like all aspects of public speaking, effective facial expressions require practice. Rehearse in front of a mirror to ensure your expressions align with your message. If your face appears expressionless, stop and try again. Playfully exploring your expressions, ideally with professional guidance, will make your delivery more impactful.

 

 

17. Get Professional Support

 

As a professional speech coach, I won’t teach you to put on a mask, but rather help you understand potential misunderstandings and develop authentic expressions that convey your intended message.

 

Preparing Important Speeches and Presentations

 

 

The Art of Effective Communication

 

Those who do not speak are not heard, and even those who do speak are not always successful. True success in communication requires mastering a few additional, critical steps to ensure your message resonates.

 

 

Make Your Message Shine

 

Do you want your message to be convincing and your personality to shine? I can help you prepare your speeches and presentations to achieve exactly that. Whether you need comprehensive guidance or just a few tweaks, you decide the level of support that fits your needs. At a minimum, I recommend a test run with professional feedback to fine-tune both your delivery and your content. This helps you understand how you and your message are perceived, identify what works well, and determine areas for improvement.

 

 

Why Wait for Feedback?

 

Why wait until after your real performance to receive valuable feedback, when it's too late to adjust? Early preparation is key. As the saying goes: 'Luck is what happens when preparation meets opportunity.' With thorough preparation, you will not only feel more confident but will also be well-equipped to make a lasting impact.

 

 

Tailored Support to Fit Your Goals

 

You can decide where the effort is most worthwhile, based on the expected benefits. I offer support covering all areas of effective communication, including psychology, language, structure, voice, body language, storytelling, rhetorical techniques, and the use of media like PowerPoint. My goal is to help you deliver a well-rounded, impactful presentation.

 

 

Flexible Meeting Options

 

Not in Berlin? No problem. We can meet via telephone or video call. Of course, visiting Berlin can also be an enriching experience, and I am happy to welcome you here.

 

 

Overcome Stage Fright

 

Many people struggle with intense stage fright, which can cause their performance to fall short of its true potential. With my guidance, you can overcome these challenges and deliver your best possible performance. Together, we'll turn anxiety into confidence, ensuring that your message and personality shine through.

Professional Feedback: The Key to Impactful Presentations​

 

How Impactful Are Your Presentations?

 

How effective are you in your speeches and presentations? Are your skills strong in the 111+ essential areas of impactful presenting?

Since 1998, I have analyzed countless speeches and presentations. This extensive experience—including learning from my own mistakes—has given me a deep understanding of what works for different audiences.

Get the feedback you need to excel. With my help, you will receive actionable recommendations and insights that will allow you to connect with your audience and deliver your message effectively, regardless of the context.

 

Ready to Improve?

 

Interested? Here’s how you can receive valuable feedback to enhance your speeches and presentations.

 

Contact Me for More Information

 

If you have specific questions or want to know more about how I can help, just ask me directly. For questions that might interest others, please feel free to post them in the comments section below.

 

 

Looking for Professional Support?

 

If you're interested in coaching, training, or consulting, have organizational questions, or would like to schedule an appointment, the best way to reach me is through this contact form (where you can choose whether to provide your personal data) or by email at mail@karstennoack.com. You can find the privacy policy here.

 

 

Transparency and Frequently Asked Questions

 

Transparency is important to me. To help you get started, I've provided answers to frequently asked questions about myself (profile), the services I offer, fees, and the process of getting to know me. If you like what you see, I'd be delighted to work with you.

I have read and accept the privacy policy.

Remarks:

In the address bar of your browser, the URL should begin with "https://www.karstennoack.com/...". This indicates a secure connection (SSL). Whether you enter your real name is up to you.

P.S.

 

What aspects of facial expressions do you focus on during conversations, speeches, and presentations to ensure effective communication and connection with your audience?

Presenters who care deeply about their message tend to use their entire bodies to support the message. - Karsten Noack

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So, I’ll see how much I want to hold back, because props are one of my favorites in speeches and presentations. When used thoughtfully, they work wonders on the audience.

The Opening of Your Pitch

The Opening of Your Pitch

The first few minutes of your pitch are critical. Carefully plan your opening, as these initial moments can make or break your presentation.

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Speech Anxiety: An Obstacle to Your Career

Speech Anxiety: An Obstacle to Your Career

Missing out on a promotion or leadership role—not due to a lack of skills, but because fear holds you back from speaking up. Speech anxiety, if left unchecked, can sabotage your career. But what if you could turn that fear into strength? This article will show you how to understand, manage, and overcome speech anxiety—so you can confidently seize every opportunity.

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The Art of Delivering a Speech: Why Reading Alone Won’t Cut It

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Delivering a speech is more than just reading words off a page. It’s about making an authentic connection with your audience, leaving a lasting impression, and bringing the words to life with energy and enthusiasm. In this guide, we’ll explore why preparation and effective delivery are crucial to making your speech resonate.

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Create an excellent speech or presentation as a masterpiece

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Create an excellent speech or presentation. It will bring you forward as a presenter. Every speaker should make a brilliant speech at least once in his life. The effect goes far beyond the event because the experience becomes a mental reference. Such an experience will change you as a speaker. Create your rhetorical masterpiece. Here is how to do it.

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Body language: What can actually be read from the eyes? Not only wishes!

Body language: What can actually be read from the eyes? Not only wishes!

What can be read from the eyes? More than wishes! The eyes have a big part in human facial expressions. There is a reason why the eyes are called the mirror of the soul. They reveal a lot about our feelings and thoughts, no matter if we want it or not. Eyes can smile, radiate joy, permeate, agree, question, doubt or reject. Learn to read body language.

read more

This article is a short excerpt from the more comprehensive course materials my clients receive in group or individual training or coaching.

Published: June 27, 2019
Author: Karsten Noack
Revision: October 6, 2021
Translation: ./.
German version: https://www.karstennoack.de/rhetorik-mimik-koerpersprache/
K:
H:
T: RR
#124710

Beware of manipulation: Intentional mirroring in conversations

Beware of manipulation: Intentional mirroring in conversations

How to protect yourself from being manipulated
Manipulation

Intentional mirroring in conversations

 

Intentional mirroring is the deliberate imitation of other people to make them feel good. It serves to promote rapport and can also be used against the interests of the mirrored.

Overview

The language is given to man to hide his thoughts.

Charles Maurice de Talleyrand

Birds of a feather flock together

 

Surprisingly fast, some people are likable, without it being really clear why. In the presence of such people, we simply feel comfortable, so we seek their presence. In a shorter time than normal, we gain confidence. But it can be, that we deceive ourselves badly. Perhaps it is due to appropriate techniques, such as deliberate mirroring.

When people are of the same mind, they show similar posture, and similar gestures and their behavior also resembles each other amazingly.

Intentional mirroring is the deliberate imitation of other people to make them feel comfortable. It is used to promote rapport and can be used in the interests of the mirrored and also against their interests. It is therefore a technique with the intention of manipulation. Some contemporaries use this circumstance for it also, in order to deceive other humans, to manipulate and exploit. They study and copy the peculiarities, such as the language, opinions, and body language, to mirror the behavior. Speech rate, gestures, body position, facial expressions, volume, or breathing are mirrored and in this way they make their victims feel comfortable. They are then easier to influence.

 

 

 

 

NLP

 

In Neurolinguistic Programming, mirroring is called pacing. This technique is basically quite simple, and after it is taught in basic training, conversational partners are mimicked for practice. For it to work, the application must be quite subtle. In the zeal and lack of sensitivity, however, many interlocutors are so obviously mirrored that they feel aped and made fun of. Then it has exactly the opposite effect, generates aggression, and leads to the deterioration or even the termination of communication.

 

 

 

 

However…

 

These techniques can also be used to ensure that sufficient rapport is fostered despite difficult initial conditions, thus enabling positive developments. It is, like with all tools, a double-edged sword. Opportunities and risks are close together. Without moral aptitude, the best technique degenerates into something bad.

 

 

 

It is also a natural phenomenon

 

In body language, this is referred to as “mirroring”; in English, it is called “mirroring”. The unconscious variant is a natural behavior of people. People who are close and familiar with each other do it all by themselves.

Do you want to expand your knowledge and skills?

 

If you want to expand your knowledge and skills, come to my training, and I’ll show you how to identify, ward off and even use advanced manipulation techniques yourself. I recommend 2 to 5 hours for this worthwhile topic.

Be ready for important conversations and negotiations

 

Communication can be easy. But often it is not. Sometimes we say one thing and then realize later, based on the other person's reaction, that they were talking to someone else. With the best will in the world, I didn't say that. - Or did I?

More or less consciously, conversations are about convincing other people of something - be it a special offer, your personality, a perspective, or a necessity. If this doesn't happen quickly enough, and above all, if it isn't precise and vivid, the other person quickly loses interest, and we lose the hoped-for opportunity. - The conversation has failed.

You can let me help you prepare for your meetings and negotiations (to be on the safe side: no legal advice!). Find out how you and your message are perceived (arguments, body language, language, voice, and much more). I will train you effective tools and communication strategies. Develop your psychological skills, learn to stay calm, act confidently, remain authentic, and ultimately convince.

Contact Me for More Information

 

If you have specific questions or want to know more about how I can help, just ask me directly. For questions that might interest others, please feel free to post them in the comments section below.

 

 

Looking for Professional Support?

 

If you're interested in coaching, training, or consulting, have organizational questions, or would like to schedule an appointment, the best way to reach me is through this contact form (where you can choose whether to provide your personal data) or by email at mail@karstennoack.com. You can find the privacy policy here.

 

 

Transparency and Frequently Asked Questions

 

Transparency is important to me. To help you get started, I've provided answers to frequently asked questions about myself (profile), the services I offer, fees, and the process of getting to know me. If you like what you see, I'd be delighted to work with you.

I have read and accept the privacy policy.

Remarks:

In the address bar of your browser, the URL should begin with "https://www.karstennoack.com/...". This indicates a secure connection (SSL). Whether you enter your real name is up to you.

P.S.

 

Have you already become acquainted with this technique of intentional mirroring? Up to what point do you find its use legitimate and where does it become unethical?

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This article is for start-up founders who find themselves dealing with such personalities. It aims to highlight the potential benefits of a narcissistic co-founder while also clearly addressing the very real dangers involved.

Understanding Godwin’s Law: Avoiding Manipulation Tactics

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Have you ever been in a debate that suddenly took a sharp turn into emotional territory, derailing the entire conversation? Perhaps someone invoked a reference to Nazis, and suddenly the discussion lost its rational footing. This phenomenon is so common that it has a name: Godwin’s Law. In this article, we will explore what Godwin’s Law is, how it impacts discussions both online and offline, and how you can recognize and avoid these manipulative tactics to maintain meaningful dialogue.

read more
22 Signs That Someone Is a Manipulator

22 Signs That Someone Is a Manipulator

Not every attempt to manipulate us is obvious. Especially the professional manipulators learn how to hide their intentions. Unfortunately, there are a lot of those manipulators in business and private life. Learn how to recognize manipulators.

read more
Body language: What can actually be read from the eyes? Not only wishes!

Body language: What can actually be read from the eyes? Not only wishes!

What can be read from the eyes? More than wishes! The eyes have a big part in human facial expressions. There is a reason why the eyes are called the mirror of the soul. They reveal a lot about our feelings and thoughts, no matter if we want it or not. Eyes can smile, radiate joy, permeate, agree, question, doubt or reject. Learn to read body language.

read more
Example is not the main thing in influencing others. It is the only thing. Albert Schweitzer

This article is a short excerpt from the more comprehensive course materials my clients receive in group or individual training or coaching.

Published: June 20, 2016
Author: Karsten Noack
Revision: October 6, 2021
Translation: ./.
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Body language: What can actually be read from the eyes? Not only wishes!

Body language: What can actually be read from the eyes? Not only wishes!

Learn to read body language: the eyes
Eyes

Look into my eyes!

 

What can be read from the eyes? More than wishes! The eyes have a big part in human facial expressions. There is a reason why the eyes are called the mirror of the soul. They reveal a lot about our feelings and thoughts, no matter if we want them or not. Eyes can smile, radiate joy, permeate, agree, question, doubt or reject. Learn to read body language.

Overview

When the eyes say one thing, and the tongue another, a practiced man relies on the language of the first.

Ralph Waldo Emerson

What the eyes can tell 

 

The eyes have a big part in human facial expressions. Apart from the people with dark or mirrored sunglasses, visual signals are quite easy to recognize and interpret. There is a reason why the eyes are called the mirror of the soul. They reveal much about our feelings and thoughts, whether we like them or not. Eyes can smile, radiate joy, permeate, agree, question, doubt or reject. A cursing gaze can even hurt other people without supernatural powers.

 

 

 

Why paying attention to eye contact?

 

You only see well with the heart, the essential is invisible to the eyes.

Antoine de Saint-Exupery

 

Why is it worthwhile dealing with the topic of eye contact? Because people often have unspoken goals with their eye contact:

  • The search for further information
  • Expression of attention and interest
  • Endeavoring to influence, dominate or deter other people
  • Provide feedback
  • Invitation and control of human interactions
  • Something is to be hidden

 

 

 

Interpretations: Read from the eyes

 

A gaze can hit and even hurt other people. There is the withering look and some even wish that looks could kill. Sometimes the eyes say something other than the conscious mind-controlled words that leave the mouth. That’s another reason why it’s worth watching.

For the following body signals, I have added a selection of possible interpretations. Important in the analysis of body language: always calibrate well and evaluate the clues in clusters. Only then can well-founded working theses be developed.

You can use the elements yourself in your body language. Insofar as the signals are consciously controllable, you can decide for yourself whether they support your intended message or not.

 

 

1. Avoiding eye contact

 

Possible interpretations: Someone is looking for an alternative and escape possibilities.

If a situation is perceived as unpleasant or even dangerous, eye contact is often avoided. This is also because of self-confidence. In the assessment, the previous calibration helps.

 

 

 

2. Longer compressing of the eyelids

 

Possible interpretation: Someone got scared.

If the eyes are closed for longer than is the usual lid reflex, this may be due to too bright a light or a more violent shock. In the latter case, sufferers often want to close their eyes to reality.

 

 

 

3. The direction of view

 

 

a.) A lowered gaze outside of conversations

 

Possible interpretation: disinterest

Outside of a conversation someone in the environment lowers the view or does not respond at all to the attempt to make eye contact, then there is no interest on his part (at least for the moment).

 

 

b.) A lowered gaze during conversations

 

Possible interpretations: malaise, insecurity, lies

If someone lowers their eyes during a conversation, it can be an indication that they are feeling uncomfortable. Eye contact is omitted, to give no evidence of lies. But as often mentioned; these are clues, not clear proofs.

 

 

c.) An oblique gaze

 

Possible interpretation: It means appraising restraint

An oblique gaze often signals to appraise restraint and is often deliberately used.

 

 

d.) Eyes to the ground

 

Possible interpretations: insecurity, ignorance or provocation

If the gaze goes steadily or frequently to the ground, moves restlessly back and forth, seems to be looking for something, the eyes are pulled together, the eyebrows are raised or are demonstratively turned in a different direction – then they are indications for insecurity, ignorance or also for provocation.

 

 

e.) The degree of eye-opening

 

Possible interpretations: interest, concentration, sleep deficit

The degree of eye-opening allows conclusions about how alert someone is. Open eyes indicate interest, contracted eyes indicate concentration.

 

 

 

4. Focusing with the eyes

 

 

a.) The focus on something

 

Possible interpretation: concentration

Concentration instantly stiffens the neck to focus on one point.

 

 

 

5. Staring

 

Possible interpretations: aggression or shock reaction

Stare is very often an attack reaction. It is often perceived as aggressive and threatening due to this target fixation. It can also be a shock reaction in which someone is so frozen that the gaze freezes and can not be averted.

 

 

 

6. Pupils

 

 

a.) The pupil dilation

 

There were times when women dribbled the juice of the nightshade into their eyes to dilate the pupils. The belladonna is therefore also called Artopa Belladonna (beautiful woman) because dilated pupils are considered more attractive and are registered unconsciously. Without such manipulation, one can guess how attracted someone feels about what he is looking at.

 

Possible interpretations: joy, pleasure, sympathy
If great pleasure is felt, then eyes and pupils enlarge. Some poker players wear sunglasses to hide their reactions to a good hand.

 

 

 

7. The blinking of the eyes

 

 

a.) Uneasy blinking

 

Normal is a blink frequency of 10 to 20 times per minute.

Possible interpretations: insecurity, surprise, stress, lies

An uneasy wink prevents longer eye contact and thus has little trustworthiness. More adrenaline is released during lying, resulting in increased eyelid beat. This stress reaction can have other triggers.

 

 

b.) Very rare blinking

 

Possible interpretation: boredom

An unusually low blink frequency of the listener in certain phases of conversations and presentations indicates that they have lost their attention. However, very few speakers register this.

 

 

 

8. Eyebrows

 

Only the interplay of eyebrows and eyes allows interpretations within clusters (a combination of possible hints).

 

 

a.) Eyes and eyebrows are pinched.

 

Often it is smiled on one side, so only one corner of the mouth is pulled up or only one side pulls inwards.

Possible interpretations: skepticism and contempt
The gaze is so focused and concentrated; someone is gazing skeptically.

 

 

b.) Eyebrows go down and eyes narrow

 

The eyebrows are pulled down and the eyes narrow, while the upper eyelids often raise and contract. The otherwise curved lower eyelid straightens while, below the eyelid are small wrinkles.

Possible interpretation: anger
The more pronounced the facial expressions, the greater the annoyance.

 

 

c.) The simultaneous lifting and contracting of the eyebrows.

 

Possible interpretations: grief and anger
Simultaneous lifting and contracting of eyebrows are common in people who are mourning and annoyed.

 

 

d.) Temporary raising of the eyebrows, where the eyes continue to open

 

While the eyebrows are pulled up, wrinkles in the forehead area usually form. Possible interpretations: an expression of joyous surprise and increased attention. If the surprise is greater, the chin also lowers. Sometimes so far that the mouth opens.

 

 

e.) Eyebrows raised in combination with a slight lift of the head

 

Possible interpretation: disapproval

 

 

 

9. Spontaneously developed wrinkles around the eyes with a laughing mouth

 

Possible interpretation: Real laugh

A true smile (Duchenne smile) involves many muscles. It is accompanied by the lowering of the eyebrows and the activation of the muscles around the eye (Orbicularis oculi). In contrast, the simulated smile does not activate the muscles around the eyes. Often a false smile breaks off abruptly or gradually disappears from the face.

 

 

 

10. Eye movements

 

With generalizations, that is often such a thing. Unfortunately, the concept of eye access, from NLP (Neuro-Linguistic Programming), is often misunderstood. Often, things are too simplistic: when a person says the truth, he looks to the left. If he lies, his eyes move to the right. But that’s not how it works in practice. In reality, it is a bit more complex. Few users calibrate neatly enough and do not have the flexibility to use such hints.

Who mastered the concept, receives many additional hints up to insights into the personal thinking strategies of interlocutors.

 

Augenzugangshinweise

 

Recommendations for your eye contact

 

Eyes speak volumes. A look can say more than a thousand words. It is therefore advisable to give interlocutors an open view for a few seconds, accompanied by a contagious friendly smile.

A friendly open look makes listeners feel positive. Those who do not pay any attention to other people are considered arrogant and unsympathetic. Those who want to convince people of themselves and their offers benefit from good eye contact. But beware of too-long eye contact. This can easily be interpreted as staring, crossing the border, and being rude. Who fixes someone too long and too intensely, is quickly regarded as threatening and aggressive.

In principle, it is easy. You communicate with your eyes what’s going on in you. If you are excited about something, your eyes will sparkle and that is contagious!

Be ready for important conversations and negotiations

 

Communication can be easy. But often it is not. Sometimes we say one thing and then realize later, based on the other person's reaction, that they were talking to someone else. With the best will in the world, I didn't say that. - Or did I?

More or less consciously, conversations are about convincing other people of something - be it a special offer, your personality, a perspective, or a necessity. If this doesn't happen quickly enough, and above all, if it isn't precise and vivid, the other person quickly loses interest, and we lose the hoped-for opportunity. - The conversation has failed.

You can let me help you prepare for your meetings and negotiations (to be on the safe side: no legal advice!). Find out how you and your message are perceived (arguments, body language, language, voice, and much more). I will train you effective tools and communication strategies. Develop your psychological skills, learn to stay calm, act confidently, remain authentic, and ultimately convince.

P.S.

 

What do you watch out for when you talk?

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Professional Impact Analysis: Discover How Others See You

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Body language: What can actually be read from the eyes? Not only wishes!

Body language: What can actually be read from the eyes? Not only wishes!

What can be read from the eyes? More than wishes! The eyes have a big part in human facial expressions. There is a reason why the eyes are called the mirror of the soul. They reveal a lot about our feelings and thoughts, no matter if we want it or not. Eyes can smile, radiate joy, permeate, agree, question, doubt or reject. Learn to read body language.

read more
Eyes are windows to the soul.

This article is a short excerpt from the more comprehensive course materials my clients receive in a group or individual training or coaching.

Published: June 1, 2011
Author: Karsten Noack
Revision: November 19th, 2024
Translation: ./.
German version:
K:
H:
T: RR
#183

Speaking with your hands in your pockets during conversations, speeches and presentations?

Speaking with your hands in your pockets during conversations, speeches and presentations?

Just put your hands in your pants?
Nicht nur Wünsche lassen sich von den Augen ablesen

Just put your hands in your pockets during a presentation?

 

Where to put your hands in conversations and during presentations? Just put your hands in your trouser pockets and the problem is solved. Many inexperienced speakers think this is quite a good idea at the beginning. I (and most of the audience) don’t think it’s so good. Why? This question will be answered.

Having the hands in your pocket during a presentation

 

Since I can remember, almost in every introductory workshop of presentation skills someone asks a question about the hands and where they belong in conversations, speeches, and presentations.

A very popular question is whether the hands belong in the trouser pockets or not. Many workshop participants consider this to be quite a good idea. I think about it differently.

 

 

 

Why this isn’t a good idea?

 

Here are five reasons not to put your hands in the pockets of your trousers while speaking.

 

 

 

1. It leads to irritation

 

The unexplainable frequent digging around in the depths of the trouser pockets inspires the viewer’s imagination and thus distracts from the originally intended message.

The audience cannot know what you are doing there. They have no idea that you are just asking your lucky charm for help because of your stage fright.

 

 

 

2. It increases mistrust

 

Open palms promote trust, hidden hands mistrust.

 

 

 

3. It reduces gestures

 

Having your hands in your pockets prevents convincing body language. How can appropriate gestures support the message when the hands are gone? Good gestures require both hands.

 

 

 

4. It sends the wrong signal

 

Keeping your hands in your pockets is also a gesture that indicates that you are afraid, unsure, or not interested in the presentation. Is that what you want to convey to the audience?

 

 

 

5. It demonstrates a lack of respect

 

It is perhaps intended to look casual. Some of your audience members might find it rude towards them. It may upset them.

 

 

 

Where else can I put my hands?

 

Where else can I put my hands? Coherent gestures underline credibility, illustrate and strengthen arguments. This is precisely why the hands belong in the audience’s field of vision. I recommend individual starting positions for the hands. These can then be internalized in everyday situations, and this promotes natural gestures. What is suitable for one person is far from being suitable for another.

 

 

 

Be careful

 

General recipes often do more harm than good. An example of such a mishap is the Merkel rhombus. It has become a trademark. Some call it a running gag, but that does not make it a recommendation — on the contrary.

 

 

 

More?

 

Do you want more suggestions for where to put your hands and how to develop strong gestures? You’ll get them from me in many of my articles. Have fun with it!

Be ready for important conversations and negotiations

 

Communication can be easy. But often it is not. Sometimes we say one thing and then realize later, based on the other person's reaction, that they were talking to someone else. With the best will in the world, I didn't say that. - Or did I?

More or less consciously, conversations are about convincing other people of something - be it a special offer, your personality, a perspective, or a necessity. If this doesn't happen quickly enough, and above all, if it isn't precise and vivid, the other person quickly loses interest, and we lose the hoped-for opportunity. - The conversation has failed.

You can let me help you prepare for your meetings and negotiations (to be on the safe side: no legal advice!). Find out how you and your message are perceived (arguments, body language, language, voice, and much more). I will train you effective tools and communication strategies. Develop your psychological skills, learn to stay calm, act confidently, remain authentic, and ultimately convince.

P.S.

 

What do you do with your hands during a conversation, speech or presentation?

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Create an excellent speech or presentation as a masterpiece

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Create an excellent speech or presentation. It will bring you forward as a presenter. Every speaker should make a brilliant speech at least once in his life. The effect goes far beyond the event because the experience becomes a mental reference. Such an experience will change you as a speaker. Create your rhetorical masterpiece. Here is how to do it.

read more
Body language: What can actually be read from the eyes? Not only wishes!

Body language: What can actually be read from the eyes? Not only wishes!

What can be read from the eyes? More than wishes! The eyes have a big part in human facial expressions. There is a reason why the eyes are called the mirror of the soul. They reveal a lot about our feelings and thoughts, no matter if we want it or not. Eyes can smile, radiate joy, permeate, agree, question, doubt or reject. Learn to read body language.

read more
blank

This article is a short excerpt from the more comprehensive course materials my clients receive in a group or individual training or coaching.

Published: March 30, 2020
Author: Karsten Noack
Revision: April 15, 2021
Translation: ./.
German version:
K:
H:
T: RR
#787

Body language expert explains Trump’s awkward day at the NATO Summit

Body Language Expert Explains Trump's Awkward Day At The NATO Summit

Donald Trump, Angela Merkel, Emmanuel Macron, Duško Marković and some handshakes
Body Language Expert Explains Trump's Awkward Day At The NATO Summit

Trump’s body language at the NATO Summit

 

It may be mere speculation that Donald Trump is compensating for something. Yes, certain behavior may give that impression. Let me analyze Donald Trump’s body language when he met Angela Merkel, Emmanuel Macron, Duško Marković and other leaders at the NATO Summit in Brussels.

 

 

 

Overview

 

 

 

 

Donald Trump’s alpha male body language tics

 

It may be mere speculation that Donald Trump is compensating for something. Yes, certain behavior may give that impression.

I guess most people agree that Trump wants to be seen as an alpha male. We needn’t have to look further than to his body language to confirm that. It seems to be so important to him — that his desperate desire appears more often as insecurity than as a sign of strength. Someone with strong self-confidence wouldn’t do it like that. Even though it is good to remember former US presidents; most of them showed some kind of bit strange alpha male behavior — even Barack Obama. That’s how US-Presidents do it! But all that is harmless in comparison to Donald Trump’s strange behavior and all the handshake gates. His special handshake style came under media scrutiny after meetings with the Japanese and Canadian leaders.

 

 

 

Welcome

 

As far as Macron’s concerned, Merkel is the most important person in the line-up, and she is a female. When he swerves towards her, you can see Trump’s concentrated mimic as if he is thinking “Stop, wait for a second — I’m the most important person here.” Usually, in any line-up, you’d go first to the person who demands the most respect. In Macron’s eyes that seems to be Merkel and Trump is not pleased.

Right after Macron swerves, Trump and the French leader shared a painful-looking handshake that just went on and on.

What Trump is doing in that situation is showing Macron who’s the boss. It’s another aggressive move by Trump; he’s pulling Macron towards his face, and he’s saying, “You will do what I want, whether you like it or not.” We can see Macron trying to get away from the awkward situation by putting his arms on Trump to stop him from pulling him inwards.

 

 

 

The 2nd handshake

 

Macron appeared to be ready for Trump when they met for lunch at the US embassy in Brussels ahead of a NATO summit. As if the first handshake wasn’t awkward enough, the pair locked hands for so long that their knuckles started turning white during another exchange.

When Trump met Emmanuel Macron, those alpha males presented us with some funny moments. Trump — used to power plays to underline his masculinity and status with every public appearance — was the underdog this time. We have seen a power play during the handshakes. Testosterone and an iron grip later, Trump tried to escape a situation he usually initiates. We can see it in the video; the knuckles of both are getting white, a mini arm wrestling, all muscles tight; we see their jaws clenching and faces tightening. Then Trump finally seemed ready to pull away. And the winner — if we allow us to see it as a competition — is Emmanuel Macron.

 

 

 

Body check

 

Mr. Trump pushed — or should I say slapped — aside the prime minister of Montenegro, Mr. Duško Marković, to get in the front row. He seemed to be angry about the situation. It is such an aggressive, bullying gesture by Trump. I think it displays his very high sense of entitlement. Right after Trump managed to push Markovic away, he showed an unnatural mimic and bossy behavior, he pushes his head back and just his chin out. That is a very arrogant pose to be in because it means you’re looking down at people. Something that is neither appropriate nor a signal of natural confidence.

In any situation where Trump feels mildly threatened, he goes into that pose. It seems to be a learned behavior. After standing in that arrogant position, he then displays a very vulnerable pose by going into the fig leaf. You only really get into the fig leaf pose — where you cover a very vulnerable part of the body — when you start to feel vulnerable. Maybe the woman he was talking to said something negative about him. Look at his face; he looks like a kid being told off.

Professional Media Coaching: Enhance Your Media Presence

 

In front of a camera, something change.

 

 

Make the Most of Every Opportunity

 

Maximize your media opportunities by confidently handling challenging questions and delivering compelling answers. Whether it's a live Q&A session or dealing with unexpected questions during an interview, I can help you develop the skills to stay composed and articulate. As a professional media coach, I will help you prepare thoroughly for your media appearances, using techniques such as mock interviews, personalized feedback, and targeted practice sessions to ensure that you feel assured, poised, and in control.

 

 

Tailored Support to Fit Your Needs

 

You decide how much support you need. I recommend scheduling at least one rehearsal session with professional feedback. Rehearsals help identify weaknesses, refine your delivery, and build confidence, ensuring that you're fully prepared for your media appearance. This helps you understand how your responses impact your audience, highlights areas for improvement, and boosts your overall effectiveness. Rehearsing in advance allows you to gauge how well your answers resonate, understand what works, and identify opportunities to refine your delivery, such as improving body language, pacing, or vocal tone. Don’t wait until after the performance—by then, it's too late to make adjustments.

Cross-fire interviews, in particular, can be intense and demand quick, confident responses. Unlike traditional interviews, they often involve multiple interviewers who may ask rapid, challenging questions, requiring you to think on your feet and respond under pressure. Preparing with professional feedback ensures you're ready for any challenging questions, minimizing the risk of being caught off guard.

 

 

Transparent Costs, Immeasurable Value

 

Curious about the cost? My fees are transparent and listed here. Feeling confident and delivering a strong media performance is invaluable, as it can significantly enhance your credibility, help you connect with a broader audience, and even lead to career opportunities, such as new clients or speaking engagements. Take advantage of professional coaching to ensure your message connects effectively with your audience. Sessions can be conducted in person or conveniently via telephone or video—whatever fits best into your schedule.

 

 

Overcome Stage Fright

 

Many people experience severe stage fright during media appearances, which can make the experience stressful and less effective. My coaching specifically addresses stage fright by using techniques such as deep breathing exercises, visualization, and gradual on-camera exposure to help manage anxiety and build a confident on-camera presence. With the right coaching, you can overcome this fear and transform your media appearances into opportunities to shine and inspire others, rather than moments of dread.

P.S.

 

How do you interpret the body language at that event?

Articles

Professional Impact Analysis: Discover How Others See You

How well do you really know yourself? What insights would help you understand how others perceive you and how you can enhance that perception?

Body language: What can actually be read from the eyes? Not only wishes!

Body language: What can actually be read from the eyes? Not only wishes!

What can be read from the eyes? More than wishes! The eyes have a big part in human facial expressions. There is a reason why the eyes are called the mirror of the soul. They reveal a lot about our feelings and thoughts, no matter if we want it or not. Eyes can smile, radiate joy, permeate, agree, question, doubt or reject. Learn to read body language.

read more

This article is a short excerpt from the more comprehensive course materials my clients receive in a group or individual training or coaching.

Published: May 27, 2017
Author: Karsten Noack
Revision: November 19th, 2024
Translation: ./.
German version:
K:
H:
T: RR
#123

error: Copyright